Associate Intercompany Export Specialist at Medtronic

Heerlen, Limburg, Netherlands

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

HBO (Hoger Beroepsonderwijs/ Higher Professional Education) work & thinking level
2+ years’ experience in export related customer care or logistics environment
Fluent in English
Customer service focus
Excellent communication skills (verbal and written)
Computer literacy (MS-Office & ERP Systems)
Strong sense of responsibility and high flexibility
Able to prioritize in a constantly changing environment and to deal with stress
Problem solving skills and Solution Minded
Live within a maximum 80km radius of Medtronic office in Heerlen, Netherlands (with hybrid work expectations: at least 2 days/week in office post-training; cross-border employees 80% office presence)

Responsibilities

Close working relationships with local downstream Distribution Centers, regulatory, logistics operations, transport teams, trade compliance and supply chain planning department
Serve as the first point of contact for inquiries from Distribution Centers in Middle East, Africa, Central Asia, Russia, Eastern Europe, India, APAC, China and Latin America related to stock transfer orders from Distribution Centers in Heerlen, Netherlands or Rolo, Italy
Enable smooth order and shipment processes and communications for stock transfer orders
Handle all incoming e-mails to (shared) mailboxes in an efficient, compliant and effective way
Create and monitor stock transfer orders, deliveries, shipments at different stages in the process and monitor lead-times in ERP (i.e. SAP) systems
Responsible for aging orders and providing daily/weekly information about open orders, deliveries and shipments to distribution centers
Responsible for service complaints follow up with detailed root cause investigation and timely resolving the complaint
Perform root cause investigation for various issues, coordinate issues with other teams, and pay attention to detail to resolve issues
Participate in recurrent conference calls with stakeholders to discuss processes, overcome obstacles and make agreements
Apply continuous improvement method/thinking while working on process improvements and analyze/assess data and deviations to enable smooth process flows
Other duties may be assigned

Skills

Key technologies and capabilities for this role

Trade ComplianceLogisticsSupply Chain PlanningOrder ManagementCustomer ServiceExport ProcessingStock TransfersEmail HandlingInternational Coordination

Questions & Answers

Common questions about this position

What is the salary for the Associate Intercompany Export Specialist position?

This information is not specified in the job description.

What is the location and work arrangement for this role?

Candidates must live within a maximum 80km radius of the Medtronic office in Heerlen, Netherlands. After full-time training at the office, you work at least 2 days per week in the office and the other days from home; cross-border employees must be present 80% of working hours as of 1 July 2022.

What skills and experience are required for this position?

This information is not specified in the job description.

What is the work environment like at Medtronic for this role?

The role involves a dynamic, fast-paced environment working with different cultures in an international team, close collaboration with various departments, and recurrent conference calls with stakeholders across regions like Middle East, Africa, and APAC.

What makes a strong candidate for the Associate Intercompany Export Specialist role?

Strong candidates are customer-focused, proactive, accurate, enjoy working with different cultures in a fast-paced international team, and have HBO-level education.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

Land your dream remote job 3x faster with AI

Try Jobo Free