Associate Implementation Consultant at Box

New York, New York, United States

Box Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Software, Content ManagementIndustries

Requirements

  • 2+ years in software implementation or Consulting
  • At least 2+ years in SaaS industry
  • Led multiple complex projects or initiatives at once while being laser-focused on detail
  • Excellent multi-tasker who thrives in a fast-paced, ever-changing environment
  • Experienced in customer-facing presentations with a consistent record of working with senior leaders

Responsibilities

  • Act as a customer advocate, helping customers succeed by listening, asking questions, and translating business needs into executable actions
  • Build trusting relationships and advise customers on improving their strategy, even when they might not act in their own best interest
  • Serve as the liaison between multiple distinct teams with competing priorities
  • Engage directly with large, complex enterprises to advise them throughout their transformation using Box technology
  • Nice to Have
  • Experience working directly with banking and insurance clients to translate complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls
  • Deep understanding of key industry processes such as loan origination, underwriting, claims management, policy servicing, customer onboarding, and regulatory reporting
  • Proven ability to design and implement solutions that integrate Box with core systems (e.g., Guidewire, Salesforce, nCino, Temenos) to streamline collaboration, document automation, and compliance
  • Hands-on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision-making

Skills

Customer Advocacy
Consulting
Business Analysis
Implementation
Cloud Content Management
Enterprise Software
Workflow Transformation
Active Listening

Box

Cloud-based content management and collaboration solutions

About Box

Box provides cloud-based content management and collaboration solutions that enable businesses to securely manage, share, and collaborate on their content. The platform offers features such as secure file storage, sharing, and collaboration tools, along with advanced functionalities like Box AI for Notes and Box AI for Documents, which utilize artificial intelligence to enhance productivity by providing instant answers and content creation capabilities. Unlike many competitors, Box focuses on a subscription-based model that allows clients to choose tailored pricing plans based on their specific needs, ensuring a good return on investment. The company's goal is to transform how people work together by offering a simple, secure, and efficient way to manage content in the cloud, while fostering a customer-centric approach and encouraging diverse ideas within its workforce.

Redwood City, CaliforniaHeadquarters
2005Year Founded
$548.7MTotal Funding
IPOCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health and Wellness
Family Support
Generous Time Off
Financial Benefits
Community
Evolving Workplace

Risks

Box faces strong competition from Amazon, Alphabet, and Microsoft.
Economic downturns may lead to reduced subscription revenue for Box.
AI integration may face data privacy and regulatory compliance challenges.

Differentiation

Box integrates AI to enhance content management and collaboration capabilities.
Box offers tailored solutions for diverse industries, including legal and government sectors.
Box's global presence, especially in APAC, strengthens its market position.

Upsides

Box's AI integration with Microsoft 365 Copilot enhances user experience and data management.
Box's collaboration with Bubo Defense expands its AI capabilities and partnerships.
Box Hubs streamlines enterprise content management with advanced AI technologies.

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