Customer.io

Associate General Counsel

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Legal Services, SaaS, BiotechnologyIndustries

Requirements

The ideal candidate should possess a J.D. from an accredited law school and be an active member in good standing of a state bar. They should also have at least seven years of legal experience, including experience in both law firms and in-house settings, with a preference for SaaS or high-growth technology environments. Furthermore, they must demonstrate a proven track record of leading commercial negotiations and providing strategic counsel across various departments. Deep expertise in data privacy and security frameworks, specifically GDPR, CCPA, and HIPAA, along with hands-on experience in evolving compliance programs, is required.

Responsibilities

As an Associate General Counsel, the role involves leading commercial negotiations end-to-end, advising on product and technology risks, owning and evolving privacy and security compliance programs, supporting corporate governance, and driving M&A and corporate development activities. Additionally, the position requires building operational legal processes and designing scalable templates, playbooks, and workflows to streamline legal operations and empower cross-functional teams.

Skills

Legal Negotiation
Contract Drafting
Data Privacy
GDPR
CCPA
HIPAA
Regulatory Compliance
Corporate Governance
M&A
Legal Risk Management
Cross-functional Collaboration
Technology Law
AI Legal Frameworks

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Key Metrics

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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