Associate Director, Substance Use Disorder Program

Position Overview

• Location Type: Fully Remote
• Job Type: Full-time
• Salary: Not specified

Spring Health is revolutionizing mental healthcare by removing barriers to access. Our clinically validated technology, Precision Mental Healthcare, delivers tailored care, including therapy, coaching, and medication. We partner with over 450 companies, serving 10 million people globally, and have generated a net positive ROI for employers. With a valuation of $3.3 billion after our Series E funding, we are expanding our reach.

The Associate Director, Substance Use Disorder Programs will lead the growth and expansion of Spring Health’s Substance Use Disorder Program within Specialty Care. This role reports to the Senior Director of the Specialty Care Programs.

Responsibilities

• Serve as clinical lead for SUD providers, peer recovery, and care navigation teams.
• Lead the design and development of comprehensive SUD treatment programs and scaling existing programs.
• Lead tracking and reporting on program outcomes.
• Monitor and drive team performance on KPIs, including engagement in care.
• Partner with Business Strategy, Product, and Operations team members to drive program KPIs.
• Develop integrations with health plans and build referral channels for identifying and routing members to care.
• Support sales and account management teams as a clinical expert.
• Manage external partner provider relationships.

Requirements

• Licensed behavioral health practitioner (psychologist, social worker, therapist, or counselor).
• Must have experience in direct care provision of substance use disorders (SUD).
• Preference for experience with highly acute populations in higher level of care settings (e.g., IOP, PHP, Residential, Inpatient/Detox).
• Preference for experience providing direct clinical care to both adults and adolescents with SUD.
• Must have experience with evidence-based treatments for SUD, including extensive training and experience in harm reduction, recovery-oriented, and abstinence-based models, and a working knowledge of the American Society of Addiction Medicine (ASAM) Criteria.
• Must be data-driven and research-informed.
• Must have experience working on interprofessional teams to manage patient care (e.g., psychiatry, peer support, case management, nursing, etc.).
• Must have experience in clinical program management.
• Must have experience with clinical program design and implementation, including experience collaborating with Product teams to build care team tools.
• Must have 3+ years of experience managing clinical teams with demonstrated ability to inspire and lead a high-performing and highly-valued team.
• Knowledge of and experience with healthcare systems, including health plans.
• Startup experience strongly preferred.
• Comfort with EHRs and electronic case management tools.
• Working knowledge of Google Office Suite (Google Docs, Sheets, etc.).

What Success Looks Like

• Launch net new services for our existing SUD program by EOY.
• Maintain clinical quality and utilization outcomes of our SUD program.
• Scale existing SUD services.

Company Information

Spring Health's mission is to eliminate every barrier to mental health. We are a leading provider of mental health services, partnering with over 450 companies globally. Our clients include Microsoft, Target, and Delta Airlines. We have raised capital from prominent investors and have a current valuation of $3.3 billion.