Field Care Manager, ARTS -- Northern Virginia

Responsibilities

The Field Care Manager, ARTS will assess and evaluate member’s needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. They will utilize high-quality, evidence-based substance use services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical, behavioral health, and ARTS providers. The Field Care Manager will provide comprehensive, integrated support to members experiencing substance use and possible co-occurring conditions, including children, adolescents, adults, and justice-involved members. They will engage members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination, complete all required assessments, including the Comprehensive Risk Assessment (CHRA), coordinate behavioral health, substance use, and medical services, and serve as the quarterback of the member’s interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery. The role also involves facilitating ICT meetings, ensuring seamless communication among providers, Service Coordinators, and Care Management Extenders, engaging in biannual and quarterly face-to-face visits, and collaborating with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience.