Associate Director – Business Management and Analytics at S&P Global

Gurugram, Haryana, India

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Minimum 15 years of experience (including minimum of 5-7 years of people management) working in banking/fintech firm
Great problem-solving and analytical skills

Responsibilities

Support the Client Services Global Head by coordinating all of the Client Services monthly reporting suite including internal KPIs and external client data provision
Ensure all monthly reporting deadlines are met and sign-off is provided by the BM and the wider CS leadership team
Lead the team in collecting, maintaining, analyzing, and refining data for intraday, daily, monthly, and ad-hoc reporting
Understand the data set to drive trend analysis and identify risk and control gaps and opportunities for process streamlining
Understand and fulfill all ad-hoc reporting requirements through collaboration with senior CS leads and internal stakeholders
Respond to any data queries and provide narrative and clarity where necessary
Streamline & automate metric production and build out of consistent metrics aligned by target operating model
Drive process efficiency around the reporting workflows and framework and partner with OSTTRA business management peer group to ensure consistency
Accountable for the feedback loop between Customer Success/Sales and CS and any follow-up action tracking required
Monthly reconciliation of Travel and Expense costs across Global Client Services function
Manage T&E annual budget to ensure that cost targets are met
Headcount and hiring tracking to provide centralized view for Finance budgeting and forecasting and support CS leadership team in capacity discussions
Coordination and preparation of townhall material, newsletters, team communications, DL management and adhoc presentations for Client Services leadership
Fulfill any additional/ ad hoc duties as required to meet the needs of the business
Be responsible for managing the performance of the team including leave tracking and management, career development, coordinating team meetings, handling performance issues, objectives setting, and day-to-day running of the team

Skills

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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