Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries
Requirements
Self-starter with advanced analytical and problem solving skills
Ability to liaise and translate between technical and non-technical departments
Excellent interpersonal, communication and presentation skills
Ability to work under pressure and to prioritize tasks
Strong organizational and time management skills
Relevant product knowledge; experienced in consulting, analysis and change management
Proven experience as a Business Analyst, with strong functional domain experience
In-depth knowledge of applications used by our business partners, with functional competencies
A College or University degree and relevant proven work experience
IIBA Certification is advantageous
Responsibilities
Provide support for functional and technical queries, ensuring superior client service to the business users
Interact and liaise with IT and external vendors to resolve issues/defects/outages in a timely fashion
Provide analysis and takes ownership throughout the lifecycle of the project from scoping, high level business requirements, detailed business requirements and implementation as required
Review and analyze system specifications, collaborate with project team to develop effective test strategies and plans
Consistently demonstrates expertise in projects and system upgrades, testing for large and small projects/changes, system changes and upgrades
Utilize available subject matter expertise to perform functional reviews of transformational initiatives and on-going BAU change agendas
Serve as a Subject Matter Expert, establish trust within the corresponding business teams; gain enthusiasm within the teams
Work closely with regional functional managers in various processes / projects to ensure communication and smooth implementation
Provides consulting to stakeholder(s) to identify and understand the issues, drivers, environment or business they support