Associate, Client Service at Guidepoint

Athens, Attiki, Greece

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

N/AIndustries

Requirements

Bachelor’s degree
Desire to work in a sales/lead generation role that is KPI and metrics-driven
Ability to work in a fast-paced, results-oriented environment
Excellent time management and organizational skills
Outgoing personality with the ability to speak with people at all professional levels
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills in English

Responsibilities

Understand clients’ unique business questions and identify experts who can best provide answers
Find and recruit new experts into the Guidepoint network
Operate in a sales role to identify and add the best experts for client projects
Work with Project Managers and team members across London and Dusseldorf to develop strategies for client project requests
Utilize LinkedIn, press releases, case studies, and the internet to identify suitable experts
Screen experts to determine suitability for specific client projects
Develop professional profiles of experts to present to clients

Skills

Key technologies and capabilities for this role

SalesExpert RecruitmentProject ManagementCustomer ServiceClient ManagementNetworking

Questions & Answers

Common questions about this position

What is the salary for the Associate, Client Service role?

The salary is competitive, but specific details are not provided.

Is this position remote or does it require office work?

The position is hybrid, requiring work in London and Dusseldorf offices.

What skills are required for this role?

Required skills include a desire to work in a sales/lead generation role that is KPI-driven, ability to thrive in a fast-paced environment, excellent time management and organizational skills, outgoing personality, intellectual curiosity, and excellent written and verbal communication skills in English.

What is the company culture like at Guidepoint?

Guidepoint is team-oriented and collaborative, with hard-working professionals striving for excellence, built-in mentorship for project management and customer service skills, hands-on leadership, and a passion for career growth.

What makes a strong candidate for this position?

A strong candidate will have a Bachelor’s degree and bring skills like a desire for sales/lead generation in a KPI-driven role, ability to handle a fast-paced environment, excellent organizational skills, outgoing personality, intellectual curiosity, and strong English communication skills.

Guidepoint

Connects businesses with specialized advisors

About Guidepoint

Guidepoint connects businesses with a large network of specialized advisors, offering expert insights and market intelligence. With over 1.5 million experts across more than 150 industries, clients can access tailored research solutions, including one-on-one consultations and surveys, to meet their specific needs. Guidepoint manages all logistical aspects to ensure a smooth experience for its clients. The company operates on a business model that charges fees for its services, which can be structured as subscriptions, pay-per-use, or project-based pricing. What sets Guidepoint apart from competitors is its extensive network and the speed and quality of insights it provides, enabling clients to make informed decisions and navigate uncertainty effectively. The goal of Guidepoint is to be a trusted partner for businesses, helping them gain the intelligence needed to drive their decisions and growth.

New York City, New YorkHeadquarters

2003Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salary.

Medical, Dental, and Vision Insurance.

401(k) with company matching.

Life Insurance (100% Employer Sponsored)

Paid vacation plus 10 legal holidays.

Light snacks and beverages.

Discounted gym memberships.

Commuter Benefits.

Risks

Increased competition from emerging expert networks offering similar services at lower costs.

Rapid expansion into new markets may strain resources and lead to inefficiencies.

Reliance on a large network of advisors poses risk of inconsistent quality and compliance issues.

Differentiation

Guidepoint offers a vast network of over 1.5 million experts globally.

The company provides tailored research solutions across more than 150 industries.

Guidepoint's compliance platform ensures secure and appropriate client-to-Advisor interactions.

Upsides

Growing demand for expert networks in niche industries like renewable energy and biotechnology.

Expansion of remote work increases demand for digital expert network services.

Rising importance of ESG criteria boosts demand for expert insights in these areas.

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