Associate, Client Service - Bilingual Italian/English at Guidepoint

Athens, Attiki, Greece

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Market Research, ConsultingIndustries

Requirements

Bachelor’s degree
Desire to work in a sales/lead generation role that is KPI and metrics-driven
Fluency in English and Italian
Ability to work in a fast-paced, results-oriented environment
Excellent time management and organizational skills
Outgoing personality with the ability to speak with people at all professional levels
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills
Demonstrated ability to work both individually and as part of an integrated team

Responsibilities

Understand clients’ unique business questions and identify the experts who can best provide the answers
Operate in a sales role, identifying the best experts to join the network to provide consultation for client projects
Work with Project Managers and other team members across London and Dusseldorf to develop strategies for satisfying each client project request
Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for clients’ strategic or investment questions
Identify the best leads and invite them to join the network to participate in consultations with clients
Screen experts to determine their suitability for each specific client project
Develop professional profiles to present to clients

Skills

Key technologies and capabilities for this role

SalesRecruitingProject ManagementCustomer ServiceItalian LanguageEnglish LanguageExpert NetworkClient Servicing

Questions & Answers

Common questions about this position

What is the work location or arrangement for this role?

The position is hybrid, based in London and Dusseldorf.

What is the salary for this Associate position?

This information is not specified in the job description.

What key skills are required for this role?

Required skills include fluency in English and Italian, excellent time management and organizational skills, outstanding communication skills, an outgoing personality, and intellectual curiosity. A desire to work in a sales/lead generation role that is KPI-driven and the ability to thrive in a fast-paced environment are also essential.

What is the company culture like at Guidepoint?

Guidepoint has a team-oriented and collaborative culture with hard-working professionals striving for excellence, built-in mentorship for skill development, hands-on leadership, and a passion for employee career growth.

What makes a strong candidate for this position?

Strong candidates will have a Bachelor’s degree, fluency in English and Italian, sales/lead generation drive in a metrics-focused role, excellent organizational and communication skills, an outgoing personality, and intellectual curiosity to thrive in a fast-paced environment.

Guidepoint

Connects businesses with specialized advisors

About Guidepoint

Guidepoint connects businesses with a large network of specialized advisors, offering expert insights and market intelligence. With over 1.5 million experts across more than 150 industries, clients can access tailored research solutions, including one-on-one consultations and surveys, to meet their specific needs. Guidepoint manages all logistical aspects to ensure a smooth experience for its clients. The company operates on a business model that charges fees for its services, which can be structured as subscriptions, pay-per-use, or project-based pricing. What sets Guidepoint apart from competitors is its extensive network and the speed and quality of insights it provides, enabling clients to make informed decisions and navigate uncertainty effectively. The goal of Guidepoint is to be a trusted partner for businesses, helping them gain the intelligence needed to drive their decisions and growth.

New York City, New YorkHeadquarters

2003Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salary.

Medical, Dental, and Vision Insurance.

401(k) with company matching.

Life Insurance (100% Employer Sponsored)

Paid vacation plus 10 legal holidays.

Light snacks and beverages.

Discounted gym memberships.

Commuter Benefits.

Risks

Increased competition from emerging expert networks offering similar services at lower costs.

Rapid expansion into new markets may strain resources and lead to inefficiencies.

Reliance on a large network of advisors poses risk of inconsistent quality and compliance issues.

Differentiation

Guidepoint offers a vast network of over 1.5 million experts globally.

The company provides tailored research solutions across more than 150 industries.

Guidepoint's compliance platform ensures secure and appropriate client-to-Advisor interactions.

Upsides

Growing demand for expert networks in niche industries like renewable energy and biotechnology.

Expansion of remote work increases demand for digital expert network services.

Rising importance of ESG criteria boosts demand for expert insights in these areas.

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