Strategic Accounts Director
Kalepa$160,000 - $190,000/year
Full Time
Junior (1 to 2 years)
Associate Client Manager, Small Business Unit - Founder Shield at Foundation Risk Partners
Charlotte, North Carolina, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Prior experience in insurance
- Loves customer service
- Exceptional verbal and written communication skills
- Strong organizational and task prioritization skills
- Proficient in learning new software and technologies
- Salesforce experience preferred
- Self-motivated, analytical, ambitious with an entrepreneurial spirit
- A Bachelor’s [Not Specified]
Responsibilities
- Manage small business renewal accounts from start to finish
- Log client data
- Evaluate insurance needs
- Create effective risk management solutions designed to meet clients’ financial goals
- Broking/quoting for renewals
- Prioritize client retention and communication
- Complete binding and policy management tasks
- Facilitate the policy marketing, quoting, and underwriting process on renewals
- Deliver accurate quotes that meet or exceed client requests
- Foster relationships with various insurance carriers and act as the liaison between current clients and carriers, as well as wholesalers
- Identify account rounding opportunities to provide better coverage for the client by reducing gaps and potential exposure to risk
- Provide exceptional customer service, including answering client inquiries and questions, handling policy changes/endorsements, billing issues, and issuing certificates of insurance
- Compile and prepare all relevant document bundles to bind client insurance policies, as well as collecting payment
- Update and improve upon internal information management systems, including Salesforce
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Associate Client Manager position?
This information is not specified in the job description.
Is this position remote or does it require office work?
This information is not specified in the job description.
What skills are required for this role?
Required skills include prior experience in insurance, exceptional verbal and written communication skills, strong organizational and task prioritization skills, and proficiency in learning new software and technologies. Salesforce experience is preferred.
What is the company culture like at Founder Shield?
The company takes a hands-on approach with underwriter relationships, focuses on understanding clients’ culture, values, and organizational approach, and emphasizes tech-enabled solutions with continuous guidance and exceptional customer service.
What makes a strong candidate for this position?
Strong candidates have prior insurance experience, love customer service, and are self-motivated, analytical, ambitious with an entrepreneurial spirit.
Foundation Risk Partners
Insurance brokerage and consulting services
About Foundation Risk Partners
Foundation Risk Partners operates as an insurance brokerage and consulting firm, focusing on providing tailored insurance solutions and expert advice to clients across the United States. The company grows by acquiring other firms and expanding its services organically, ensuring a diverse mix of industry knowledge and specialized services. Their approach combines expertise in various sectors with a commitment to cultural alignment and shared values. Unlike many competitors, Foundation Risk Partners emphasizes a collaborative relationship with clients, aiming to achieve exceptional outcomes and drive success for their partners.
Daytona Beach, FloridaHeadquarters
2017Year Founded
$2MTotal Funding
DEBTCompany Stage
Consulting, Financial ServicesIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Vacation
Risks
Over-reliance on AI could cause disruptions if technical issues arise.
Expansion into new regions may pose compliance and operational challenges.
Leadership changes might lead to strategic shifts affecting company stability.
Differentiation
Foundation Risk Partners leverages AI to enhance risk analysis accuracy and speed.
The company focuses on a strategic mix of industry expertise and cultural fit.
Foundation Risk Partners is rapidly expanding through acquisitions and organic growth.
Upsides
AI solutions have decreased cycle times by up to 90% for certain activities.
Prospect conversion rates have increased by up to 50% due to AI adoption.
Expansion into Baldwin, New York, offers new market opportunities.
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