Associate Director - Product Management & Development

Employment Type: Full-time

Position Overview

Join AT&T and reimagine the communications and technologies that connect the world. The Chief Information Office is responsible for advancing information technology performance and delivering solutions with a focus on maximizing ROI, increasing efficiency, and enhancing the experience of end users. Guided by experienced leaders, Corporate Systems seamlessly integrate with advanced Technology and Operations to drive our enterprise forward. Our Systems Reliability and Software Delivery teams are unwavering in their commitment to excellence, ensuring every solution is robust and efficient. When you step into a career with AT&T, you won’t just imagine the future—you’ll create it.

As an Associate Director - Product Management & Development, you will be responsible for designing, developing, and managing activities for a specific Business or Consumer product/service or group of products/services from product definition and planning through production, release, and end of life (lifecycle management), including complex products or product lines. The focus is to help build the next generation of AT&T field operations, IT ecosystem. These are products and/or services that AT&T sells to residential, small to large business, and/or global business customers. Responsible for the business case and P&L for assigned products.

Key Roles and Responsibilities

• Oversees managers that research, design, plan, develop, and evaluate new products or features by translating and documenting customer and technical requirements into final product design.
• Analyzes customer needs, identifies priorities for new products or services and enhancements.
• Conducts research and analysis on defined markets, including addressable revenue potential, competitive analysis, definition of product functionality, and existing customer segments, volumes, and revenue results.
• Prepares and presents requirements, plans, and business cases for new or modified products and services.
• Partners with business, technology, and UX teams to design or modify products to meet market, budget, and schedule specifications.
• Creates product roadmaps, service guides, product documentation, results reports/analysis, and project plans.
• May be responsible for managing budgets, acquiring estimates, and requests for funding through the capital process.
• Serves as the central resource with design, process, manufacturing, test, quality, sales support, and marketing as the product(s) move to production and distribution.
• Manages ongoing lifecycle product performance.
• Defines and drives initiatives to grow revenue and margin.
• Works with the Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Teams to develop pricing strategies.
• Works with 3rd party technology partners in support of new product development.
• Negotiates with vendors to improve the product cost structure, feature functionality, and product support.
• Assigned the most complex products or product lines. Considered a subject matter expert.

Requirements

• Required Experience: 6+ years of experience in a similar area of responsibility.
• Expertise: Expertise in Field Operations (from the IT side).
• Desired Education: Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• Certifications: SAFe 4.0 or PO/PM Certification preferred.
• Supervisory: Yes

Location and Work Arrangement

• Location Type: Office presence required a minimum of 5 days per week at the posted location(s).
• Relocation: No relocation is offered.
• Sponsorship: AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Compensation and Benefits

• Salary: $158,200 - $237,400 annually. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
• Benefits: Joining our team comes with amazing perks and benefits, including Medical, Dental, and Vision coverage.

Company Information

AT&T is a leader in communications and technology, connecting the world. Our Chief Information Office drives IT performance and delivers solutions focused on ROI, efficiency, and user experience.