Assistant Studio Manager, Dallas at Equinix

Dallas, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness, Health and WellnessIndustries

Requirements

Superior customer service and hospitality skills
Highly organized with the ability to prioritize multiple tasks and meet deadlines
Strong ability to communicate clearly with team members, clients, and management
Ability to work flexible/non-traditional hours including weekends and peak hours

Responsibilities

Foster the SoulCycle Community and Culture in the studio
Set the weather in the studio so the team loves to come to work
Build and foster relationships in the studio with instructors and local community
Proactively identify and address conflicts within the studio
Acknowledge the studio team’s wins and show gratitude
Be open to, embrace, and manage change within the studio and team
Provide in-the-moment support to the team to ensure rider requests are addressed
Be a hospitality champion providing exceptional hospitality to riders and staff, and inspire the team to uphold high standards and core values
Confidently manage conflict in high-pressure situations
Develop meaningful relationships and connections with the studio’s riders
Be an expert on studio-specific and company-wide operational procedures and policies
Seamlessly transition self, team, and studio to new ways of working and processes
Develop and maintain schedules to ensure all operating processes are completed
Demonstrate a solution-oriented mindset and ability to execute within company standards in any situation
Set priorities to ensure all deadlines are met
Develop checklists and operational schedules to ensure all aspects of the facility are maintained
Be future-oriented with a strong ability to plan for projects
Demonstrate the ability to manage own schedule, prioritize, and meet business-critical deadlines, and complete projects under pressure
Support Studio Manager in developing business plans to reach and exceed ridership and retail goals
Support Studio Manager in ensuring all company-wide initiatives are executed in the studio
Develop a holistic retail sales plan encompassing the studio’s retail goals
Work alongside the retail team to identify opportunities to grow the studio’s retail business

Skills

Studio Management

Team Leadership

Customer Service

Conflict Resolution

Organizational Skills

Community Building

Problem Solving

Equinix

Digital infrastructure company

About Equinix

Equinix's mission is to provide a vendor-neutral multitenant data center where competing networks can securely connect and share data traffic. They interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world.

N/AHeadquarters

1998Year Founded

N/ACompany Stage

10,001+Employees