Assistant Studio Manager, Brentwood - SoulCycle at Equinix

Brentwood, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness, Health and WellnessIndustries

Requirements

Empathetic and dynamic professional with innate ability to attract, develop, and retain top talent
Natural ambition to raise the bar in experience, processes, and business results
Passion for SoulCycle culture and brand
Interpersonally savvy with strong organizational abilities
Customer-focused
Ability to creatively problem solve and learn on the fly
Embodies integrity, confidence, is a role model, and is bold
Expert on studio-specific and company-wide operational procedures and policies
Solution-oriented mindset and ability to execute within company standards
Strong ability to plan for projects, manage own schedule, prioritize, and meet deadlines under pressure

Responsibilities

Foster the SoulCycle Community and Culture in the studio
Set the tone in the studio so the team loves to come to work
Build and foster relationships in the studio with instructors and local community
Proactively identify and address conflicts within the studio
Acknowledge studio team’s wins and show gratitude
Be open to, embrace, and manage change within the studio and team
Provide in-the-moment support to team to ensure rider requests are addressed
Be a hospitality champion providing exceptional hospitality to riders and staff, and inspire team to uphold high standards and core values
Confidently manage conflict in high-pressure situations
Develop meaningful relationships and connections with studio riders
Seamlessly transition self, team, and studio to new ways of working and processes
Develop and maintain schedules to ensure all operating processes are completed
Set priorities to ensure all deadlines are met
Develop checklists and operational schedules to maintain all aspects of the facility
Be future-oriented and plan for projects
Support Studio Manager in developing business plans to reach and exceed ridership and retail goals
Support Studio Manager in ensuring company-wide initiatives are executed in the studio
Develop a holistic retail sales plan encompassing studio retail goals
Work alongside retail team to identify opportunities to grow studio retail business

Skills

Team Management

Talent Development

Customer Service

Studio Operations

Organizational Skills

Problem Solving

Interpersonal Skills

Equinix

Digital infrastructure company

About Equinix

Equinix's mission is to provide a vendor-neutral multitenant data center where competing networks can securely connect and share data traffic. They interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world.

N/AHeadquarters

1998Year Founded

N/ACompany Stage

10,001+Employees