Assistant Store Manager Operations at Dick's Sporting Goods

White Plains, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

High School Diploma or Equivalent
1-3 years experience
1-3 years of retail management experience (or customer-focused experience)

Responsibilities

Partners with Store Manager on long-range management of the store workforce
Oversees payroll to meet budget, including effectively scheduling teammates based on athlete traffic and analyzing sales through reports
Hires and builds strong teams by partnering with the Store Manager to create targeted hiring strategies and recruit within the community
Leads with coaching and development when handling teammate discipline, appraisals, performance matters, and making recommendations for termination and advancement
Plans, organizes, and controls store operations 90 days out with the guidance of the Store Manager
Creates a hassle-free shopping experience by identifying opportunities and validating key in-store programs and processes (e.g., BOPIS, ship-from-store)
Directly manages team in assigned department(s) and has dotted line responsibility for other areas when serving as Head Coach
Ensures department(s) meet all merchandising standards (e.g., merchandise exposure, visual, pricing, signage)
Holds teammates accountable for operational guidelines, brand standards, customer service expectations, and company policies
Ensures compliance with company operational processes (e.g., firearm compliance, cash handling, safety) and conducts Loss Prevention audits
Prioritizes training, coaching, and development of self and others through motivation, hands-on coaching, and development plans
Maintains a people-first culture by connecting with teammates, building trust, and creating a high-energy environment
Creates an inclusive store environment where everyone feels safe, welcome, and encouraged to bring their best self

Skills

Key technologies and capabilities for this role

Team ManagementPayroll ManagementSchedulingRecruitingHiringCoachingPerformance ManagementMerchandisingVisual MerchandisingCustomer ServiceStore OperationsInventory ManagementBOPISShip-from-StoreFirearm Compliance

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

Is remote work available for the Assistant Store Manager Operations role?

This information is not specified in the job description.

What key skills are needed for this position?

Key skills include workforce management, team building and hiring, coaching and development, operational planning, merchandising standards, and ensuring compliance with company policies and safety requirements.

What is the company culture like at Dick's Sporting Goods?

The culture emphasizes a people-first approach, inclusivity, diversity reflecting the communities served, mutual trust, respect, high-energy engagement, and making everyone feel safe and welcome.

What makes a strong candidate for this role?

Strong candidates have experience in team leadership, coaching, hiring, operational management, merchandising, compliance, and fostering an inclusive, high-energy team environment.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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