d) Bonn at Ace & Tate

Bonn, North Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EyewearIndustries

Requirements

Deutschkenntnisse auf muttersprachlichem Niveau for seamless communication with customers and team
Ability to support, communicate, and provide top-class service (no prior optics experience required)

Responsibilities

Act as the right hand to the Store Manager, working side by side to build a motivated, high-performing team and create an inviting store atmosphere
Ensure smooth daily operations by monitoring processes
Track KPIs and support the Store Manager in achieving sales and service targets
Provide outstanding service, guiding customers carefully and expertly through every step of the eye test experience
Use optical expertise to advise customers on selecting the right frames and lenses, and perform precise adjustments and grinding work

Skills

Key technologies and capabilities for this role

Team ManagementCustomer ServiceSales KPIsRetail OperationsOptical ConsultingEyewear FittingGerman Native

Questions & Answers

Common questions about this position

What compensation and bonuses does this role offer?

The position offers a fair salary, a performance bonus of 8% upon achieving store targets, and the chance for annual salary increases.

Is this position remote or on-site?

This is an on-site position in Bonn with no remote work option.

What skills are required for the Assistant Store Manager role?

Native-level German skills are required for communication with customers and the team; key abilities include supporting the store manager, monitoring daily operations, tracking KPIs, providing excellent customer service, and advising on frames and lenses. No prior optics experience is needed.

What is the company culture like at Ace & Tate?

The culture features no dress code, regular unforgettable team events, healthy snacks and drinks, and a supportive environment as a certified B Corp company.

What makes a strong candidate for this role?

Strong candidates excel in supporting teams, communicating effectively, and delivering top-class service; native German skills are essential, and no optics experience is required.

Ace & Tate

Designs and sells stylish eyewear products

About Ace & Tate

Ace & Tate designs and sells stylish eyewear, including glasses and sunglasses, for both prescription and non-prescription needs. Their products are available directly to consumers through their website and select physical stores, allowing them to offer premium eyewear at accessible prices, starting from €125 with prescription lenses included. The company maintains a streamlined supply chain and in-house production to keep costs down. Ace & Tate stands out from competitors by focusing on sustainability, offering bio and recycled glasses, and actively working to reduce their environmental impact. Their goal is to provide fashionable, affordable eyewear while engaging customers through exclusive offers and events.

Amsterdam, NetherlandsHeadquarters

2013Year Founded

$15.2MTotal Funding

EARLY_VCCompany Stage

Social Impact, Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from brands like Warby Parker pressures market share and pricing.

Reliance on European and North American markets makes them vulnerable to economic changes.

Sustainability initiatives may increase operational costs, affecting profit margins.

Differentiation

Ace & Tate offers stylish eyewear at accessible prices, starting from €125.

The company emphasizes sustainability with bio and recycled glasses.

Ace & Tate engages customers through exclusive VIP lists for early access to designs.

Upsides

Collaborations with brands like GANNI enhance visibility and attract new customers.

Partnership with RELEX Solutions improves supply chain forecasting and replenishment.

Launch of irritation-free contact lenses meets demand for comfortable eyewear options.

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