Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Assistant Store Manager London | Broadway Market at Ace & Tate
London, England, United Kingdom
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EyewearIndustries
Requirements
- Ability to support, communicate, and deliver top-notch service (optical background not required)
- Optical skills to help customers choose frames and lenses, and carry out precise adjustments and lens cutting
- Full-time availability for on-site work in London (Broadway Market)
Responsibilities
- Work side-by-side with the Store Manager to create a motivated, high-performing team and a welcoming store environment
- Oversee daily operations to ensure everything runs smoothly
- Monitor performance, track KPIs, and support the Store Manager in reaching sales and service targets
- Deliver standout service and guide customers through every step of the eye test journey with care and expertise
Skills
team management
store operations
KPI tracking
sales targets
customer service
optical skills
frame selection
lens cutting
adjustments
Ace & Tate
Designs and sells stylish eyewear products
About Ace & Tate
Ace & Tate designs and sells stylish eyewear, including glasses and sunglasses, for both prescription and non-prescription needs. Their products are available directly to consumers through their website and select physical stores, allowing them to offer premium eyewear at accessible prices, starting from €125 with prescription lenses included. The company maintains a streamlined supply chain and in-house production to keep costs down. Ace & Tate stands out from competitors by focusing on sustainability, offering bio and recycled glasses, and actively working to reduce their environmental impact. Their goal is to provide fashionable, affordable eyewear while engaging customers through exclusive offers and events.
Amsterdam, NetherlandsHeadquarters
2013Year Founded
$15.2MTotal Funding
EARLY_VCCompany Stage
Social Impact, Consumer GoodsIndustries
201-500Employees
Risks
Increased competition from brands like Warby Parker pressures market share and pricing.
Reliance on European and North American markets makes them vulnerable to economic changes.
Sustainability initiatives may increase operational costs, affecting profit margins.
Differentiation
Ace & Tate offers stylish eyewear at accessible prices, starting from €125.
The company emphasizes sustainability with bio and recycled glasses.
Ace & Tate engages customers through exclusive VIP lists for early access to designs.
Upsides
Collaborations with brands like GANNI enhance visibility and attract new customers.
Partnership with RELEX Solutions improves supply chain forecasting and replenishment.
Launch of irritation-free contact lenses meets demand for comfortable eyewear options.
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