Assistant Night Manager Full Time at BJ's Wholesale Club

Victor, New York, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Work closely with the Assistant Club Manager of Merchandise
Ensure merchandise is properly stocked and available for sale
Maintain presentation standards
Deliver a positive member experience
Oversee nightly execution and performance of merchandise department tasks
Direct the work of the overnight team (no direct supervisory responsibilities)
Coach, teach, and develop overnight team members to ensure Grand Opening Look Daily (GOLD) standards
Teach, develop, and motivate team members for successful execution of club merchandising
Ensure merchandise is available in proper quantities throughout the club
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Complete yearly certification for a forklift license

Demonstrate inclusive behavior, make ethical choices, and approach work with a positive and solution-oriented mindset
Foster open communication and trust to create a safe and collaborative environment
Acknowledge others’ contributions, support team success, and help create a positive work environment
Ensure daily execution of GOLD Member Standards and reinforce key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank (LAST)
Engage with members in a friendly and helpful manner to contribute to a premium shopping experience
Address member questions or concerns promptly and escalate unresolved issues to a supervisor
Consistently deliver GOLD Standards in the club
Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help meet or exceed club targets
Use cost discipline (incomplete in description)