Assistant Manager II at Dollar Tree

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

High school diploma or equivalent preferred
Ability to read, interpret, and explain operational directives (e.g., merchandise schematics) required
Store management experience in retail, grocery, or drug store environment preferred
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Strong communication, interpersonal, and written skills required
Ability to work in a high-energy, team environment required
Exceptional customer service, organizational, and communication skills required
Strong problem solving and decision-making skills required

Responsibilities

Assist with store functions and day-to-day store activities
Help customers in a positive, approachable manner and address any questions or concerns
Organize and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained
Perform opening and closing procedures as needed
Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and additional communications related to store activities
Maintain promotional effectiveness of store-front fixtures and displays
Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
Protect and secure all company assets, including store cash
Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
Help the Store Manager supervise, train, and develop Store Associates
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Skills

Key technologies and capabilities for this role

Customer ServiceMerchandisingInventory ManagementLoss PreventionPayroll ProcessingSchedulingTeam SupervisionStore OperationsSafety ComplianceRetail Management

Questions & Answers

Common questions about this position

What benefits are offered for this Assistant Manager position?

Benefits include medical, pharmacy, dental, and vision insurance, plus an Employee Assistance Program, retirement plans, educational assistance, and much more.

Is this a remote position or does it require working in a store?

This is an in-store retail position requiring hands-on involvement in store operations, customer service, and physical tasks like lifting and stocking.

What skills and experience are required for the Assistant Manager role?

Required skills include strong communication, interpersonal, customer service, organizational, problem-solving, and decision-making abilities, plus the ability to work in a high-energy team environment; store management experience is preferred.

What is the company culture like at Dollar Tree for this role?

The culture emphasizes a positive, safe, and respectful environment with professional and friendly interactions, high-energy teamwork, and adherence to company policies.

What makes a strong candidate for the Assistant Manager II position?

Strong candidates have retail store management experience, a high school diploma or equivalent, physical ability to lift 55 lbs., and exceptional skills in customer service, communication, organization, and problem-solving.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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