Assistant Club Manager at BJ's Wholesale Club

Waterbury, Connecticut, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Valid ServSafe Food Safety Certification (required and must be maintained in good standing)
  • May require yearly certification for a forklift license
  • In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers cost and training)
  • Strong business acumen through strategic thinking and data-driven decision-making
  • Ability to model leadership competencies, champion growth, and lead through change
  • Effective communication skills to provide teams with information, direction, and support
  • Skills to build high-performing teams through collaboration, clear direction, and accountability
  • Ability to deliver results by setting clear expectations, following up consistently, and driving execution
  • Capability to develop talent through coaching, empowerment, and creating growth opportunities
  • Demonstrated leadership in fostering trust, open communication, conflict resolution, and inclusive relationships

Responsibilities

  • Provide leadership and direction within the club and drive club performance, particularly for directly managed departments (preparing for Merchandising, Perishables, or Member Experience tracks)
  • Ensure consistent execution of policies and procedures, positive member service experience, and Grand Opening Look Daily (GOLD) standard club conditions
  • Lead audit compliance efforts and drive collaboration with Business Partners (BPs)
  • Oversee onboarding, certification, and training to ensure food safety and operational excellence
  • Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
  • Develop talent and teams by fostering a culture of growth through collaboration, coaching, and empowerment; encourage continuous learning
  • Display leadership by promoting open communication, resolving conflicts constructively, and building inclusive team environments
  • Teach, coach, and lead team members through training, feedback, and on-the-job coaching to support development
  • Drive a values-based culture promoting strategic thinking, ethical decision-making, and inclusion
  • Create a safe and collaborative work environment

Skills

Key technologies and capabilities for this role

LeadershipTeam DevelopmentRetail OperationsCustomer ServiceMerchandisingPerishables ManagementMember ExperiencePolicy ExecutionPerformance ManagementClub Management

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require on-site work?

This is a full-time on-site role at BJ's clubs, working closely with the Club Manager and overseeing club operations and departments.

What certifications are required for the Assistant Club Manager role?

A valid ServSafe Food Safety Certification is required and must be maintained. In Florida, a qualifier certification for retail propane oversight is needed, and a yearly forklift license certification may be required.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service and convenience for members.

What makes a strong candidate for the Assistant Club Manager in Training position?

Strong candidates exhibit leadership, talent development, business acumen through strategic thinking and data-driven decisions, effective communication, and the ability to lead through change while ensuring operational excellence and member service.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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