Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries
Requirements
Bachelor’s Degree (B.A) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience
Wicklander-Zulawski certified (or obtain within 3 months of hire)
High degree of organization and detail
Strong partnership, interpersonal, and collaboration skills
Strong business and financial acumen
Proficient knowledge of accepted internal investigation processes and methodologies in a retail environment
Excellent verbal and written communication skills
Proficient in Microsoft Office (Excel, Word & PowerPoint)
Self-motivated with highly effective time management skills
Solid conflict management skills with the ability to work alone in stressful situations
Ability to work nights, evenings, and weekends appropriate to retail business needs
Up to 60%+ overnight travel may be required
Recommended: Asset Protection/Loss Prevention experience; OSHA VPP experience a plus; Retail operations – multi unit experience preferred; CFI/CFE/LPQ/LP certifications
Responsibilities
Implement strategy in partnership with Vice President of Operations (VPO) to execute programs supporting safety, profitability, and inventory excellence
Manage VPO territory Shrink and Outlier Program, including analyzing trends, determining root cause, devising improvement strategies, and providing recommendations
Participate in Regional and District visits and calls to strengthen partnerships and improve awareness of AP/EHS efforts and initiatives
Assist with property protection controls, including fire protection, CCTV, burglar alarm, safes, and locks/keys
Perform comprehensive audits of assigned market to analyze business operations and ensure policy and procedural compliance
Effectively communicate loss and safety trends to operators
Conduct investigations/interviews related to fraud/policy abuse or other losses
Partner with AAP’s Risk and Claims staff to address specific, current, and long-term claims trends to reduce frequency and severity of hazards
Use Secure Store exception-based reporting software to identify areas of loss or exposure
Lead efforts to ensure safety and security of stores for team members (TMs) and customers
Provide risk mitigation, planning, real-time support, and communication for security breaches and critical events
Control and manage market’s shrink, safety performance, inventory management metrics, and fraud/abuse
Influence, teach, coach, and train others; ensure operational and procedural compliance; propose solutions to mitigate losses; present findings to leadership