Area Sales Manager (ASM) I at Fifth Third Bank

Westerville, Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial Services, MortgageIndustries

Requirements

[Not Specified - Details are missing]

Responsibilities

Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.)
Develop a sales culture and sales focused environment within team
Develop and foster relationships with Financial Center personnel to build business and referrals
Maintain knowledge of Fifth Third Mortgage Company’s policies and procedures
Assume overall responsibility for the residential mortgage loan from application to closing on personal production
Manage a team of at least 5 MLOs
Manage personal and team production via local and Bancorp reporting and KPIs
Hold business plan reviews with sales team
Build strategic and tactical plans for driving volume growth in assigned area
Participate in sales calls with MLOs
Assist departmental management in identifying possible improvements in systems and procedures
Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data
Actively participate in ongoing efforts to continually improve customer service for both internal and external customers
Monitor compliance issues, including that all loan originators attend required meetings and are in compliance with state and federal regulation, as well as policies and procedures set by the bank
Monitor quality levels of loan originators to insure adherence to standards
Serve as an intermediary for loan issues
Provide employees timely, candid and constructive performance feedback
Develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth
Develop the appropriate talent pool to ensure adequate bench strength and succession planning
Recognize and reward employees for accomplishments

Skills

Key technologies and capabilities for this role

Mortgage OriginationSales ManagementTeam LeadershipReferral DevelopmentRelationship BuildingRisk ManagementKPI ManagementBusiness PlanningLoan ClosingCross-Selling

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What salary or compensation can I expect for this role?

This information is not specified in the job description.

What are the key responsibilities and skills needed for this Area Sales Manager role?

Key responsibilities include developing referral relationships, managing a team of at least 5 MLOs, overseeing mortgage loans from application to closing, building sales culture, and monitoring compliance and production KPIs.

What is the company culture like at Fifth Third Bank for this position?

The culture emphasizes doing the right thing for customers and colleagues, driving positive customer experiences, risk accountability, and fostering a sales-focused environment within the team.

What makes a strong candidate for this Area Sales Manager position?

Strong candidates have experience managing teams of MLOs, building referral networks, driving sales production, providing performance feedback, and developing employee career growth while ensuring compliance.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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