Area Leader at Asset Living

San Antonio, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, Recycling, Property ManagementIndustries

Requirements

At least one-year prior supervisory experience overseeing a team or crew in a hands-on environment (preferred)
Organized and detail-oriented, able to manage schedules, track service, and follow up on issues
Tech-savvy: Comfortable using Microsoft Office Suite and learning new platforms
Data-driven: Strong analytical skills with the ability to interpret reports and make decisions
Strong communicator: Clear verbal and written communication skills
Problem solver: Quick to adapt, address issues, and find solutions
Education: High school diploma or GED required
Valid Driver’s License required, with the ability to operate a company vehicle
Physical ability to lift and carry up to 50 lbs
Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions
Tolerant of disagreeable odors

Responsibilities

Onboard and train team of Service Valets to deliver high-quality waste, recycling, and compost collection services
Provide on-the-job coaching and support, conducting regular team meetings and safety checks to reinforce best practices and service standards
Manage schedules, approve timecards, and ensure team stays on track and within budget
Foster a culture of accountability, open communication, and continuous improvement
Step in when needed to ensure uninterrupted service
Visit properties to review service quality, complete audits, and resolve issues
Use technology tools like the iValet dashboard to track performance and ensure timely service completion
Respond to resident or property concerns quickly and professionally
Ensure Service Valets have the tools, equipment, and access needed to complete their routes
Assist with hiring and training new Service Valets
Pick up and distribute supplies, PPE, and containers as needed
Work with Operations Manager to monitor staffing levels and manage costs
Help with special projects or service recovery efforts as assigned
Oversee company vehicle maintenance and ensure fleet safety standards are met

Skills

Key technologies and capabilities for this role

Team ManagementSupervisory ExperienceOperations ManagementData-Driven DecisionsSchedulingTrainingAuditsService QualityProblem SolvingiValet DashboardSafety ChecksTimecard Approval

Questions & Answers

Common questions about this position

What is the pay range for the Area Leader position?

The pay range is $21 - $22.50 per hour.

What is the work schedule and location setup for this role?

The core hours are Sunday – Thursday from 6:00 PM – 12:30 AM, plus two flexible hours for an 8-hour shift, with 70% field-based and 30% remote administrative work. A company vehicle is provided.

What skills and experience are required for the Area Leader role?

Required qualifications include a high school diploma or GED, valid driver's license, supervisory experience (at least one year preferred), organizational skills, tech-savviness with Microsoft Office, data-driven analytical skills, strong communication, and problem-solving abilities. Physical ability to lift up to 50 lbs and walk long distances is also needed.

What is the team structure like for the Area Leader?

The role involves managing a team of 15 to 40 part-time Service Valets across 20 to 40 multifamily communities.

What makes a strong candidate for the Area Leader position?

Candidates with at least one year of supervisory experience in a hands-on environment, strong organizational, analytical, communication, and problem-solving skills, plus comfort with technology and physical demands stand out.

Asset Living

Third-party property management for housing

About Asset Living

Asset Living specializes in managing various types of residential properties, including multi-family housing, campus housing, and affordable housing throughout the United States. The company provides a wide range of property management services, which encompass daily operations, maintenance, leasing, marketing, and financial management. This comprehensive approach helps property owners enhance their investments and achieve high occupancy rates. Unlike many competitors, Asset Living has a strong focus on diverse housing segments, allowing them to cater to different community needs effectively. With over 35 years of experience and a reputation for reliability, Asset Living aims to create thriving communities while delivering exceptional value to clients.

Houston, TexasHeadquarters

1986Year Founded

GROWTH_EQUITY_VCCompany Stage

Real EstateIndustries

501-1,000Employees

Risks

Rising interest rates may reduce demand for multi-family and affordable housing management.

Remote work trends could decrease demand for student housing management services.

Prefabricated construction trends may disrupt traditional property management models.

Differentiation

Asset Living is ranked No. 1 in student housing management for 14 years.

The company manages a diverse portfolio, including multi-family, student, and affordable housing.

Asset Living offers comprehensive property management services, enhancing client investment returns.

Upsides

Asset Living achieved a 95% occupancy rate in student housing, surpassing industry averages.

The company has a strong national presence, managing 100,000 units and 133,500 beds.

Asset Living's fundraising efforts align with social causes, enhancing its community reputation.

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