Applied AI Engineer - Customer at DevRev

Buenos Aires, Buenos Aires, Argentina

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaSIndustries

Requirements

Application development skills in TypeScript, JavaScript, Python, etc
AI/ML skills, including Generative AI techniques like prompt engineering for foundation large language models (LLMs)
Experience with semantic search engine fine-tuning
Ability to develop a thorough understanding of customer needs and business objectives
Product expertise in DevRev platform
Skills in coordinating between internal and external stakeholders

Responsibilities

Design, develop, and implement integrations, automations, and customizations to integrate DevRev with customers’ tech stack and workflows, ensuring successful customer engagements
Utilize AI in novel ways to solve customer problems, including Generative AI techniques like prompt engineering for foundation large language models (LLMs) to enable great AI agent experience
Work on semantic search engine fine-tuning for better search
Develop solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc
Ideate and shape how AI, analytics, and workflows are used in customers’ processes
Coordinate between internal and external stakeholders
Work with customers to understand requirements and design, develop, and implement solutions to meet customer goals
Systematically help customers find value with DevRev by owning coordination and engineering solutions

Skills

LLMs

GenAI

Integration

Automation

Workflow Automation

CRM

Analytics

SaaS

DevRev

Custom AI solutions for business efficiency

About DevRev

DevRev.ai focuses on enhancing business operations through its main product, Turing GenAI, which combines data engineering, knowledge graph, and customizable language model technologies. This tool helps businesses connect various departments like support, product management, and software development, allowing for smoother communication and collaboration. Clients can customize the AI solutions to fit their specific needs, whether they are small businesses or large corporations. Unlike many competitors, DevRev.ai emphasizes a tailored approach, ensuring that each solution is designed with a deep understanding of the client's unique challenges. The goal of DevRev.ai is to help businesses improve their efficiency and streamline their operations using advanced AI technologies.

Palo Alto, CaliforniaHeadquarters

2020Year Founded

$146.7MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Competition from established CRM and AI companies like Salesforce and Microsoft.

Rapid AI technology development may render DevRev's offerings obsolete without innovation.

Potential data privacy concerns and regulatory scrutiny could impact DevRev's operations.

Differentiation

DevRev integrates development and CRM, bridging gaps between developers and customers.

The company offers customizable LLMs, enhancing AI-driven CRM solutions for enterprises.

DevRev's Turing GenAI combines data engineering and knowledge graphs for streamlined operations.

Upsides

Increased demand for AI-driven CRM solutions boosts DevRev's market potential.

Rising adoption of customizable LLMs expands opportunities for DevRev's Turing GenAI.

Recent $100M Series A funding indicates strong market confidence in DevRev.

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