Application Technician at Threatlocker

Orlando, Florida, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

Basic knowledge and experience with computer programming and operating systems
Excellent verbal and written communication
Cybersecurity certificates (CompTIA, Security+, Network+), preferred
Knowledge and experience in macOS 12.x and higher, preferred
Knowledge and experience with Red Hat Enterprise Linux, preferred
Willingness to work on a rotating schedule, including weekends and/or overnight shifts
Ability to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools
Ability to occasionally lift and/or move up to 25 pounds
Specific vision abilities: close vision, distance vision, depth perception, and ability to adjust focus
Willingness to travel to company offices and/or property locations as needed

Responsibilities

Updating and maintaining applications within client environments
Building test environments
Diagnosing and troubleshooting issues
Hardware support
Other duties as identified and assigned

Skills

Key technologies and capabilities for this role

programmingoperating systemsmacOSRed Hat Enterprise LinuxCompTIA Security+CompTIA Network+troubleshootinghardware support

Questions & Answers

Common questions about this position

Is this an entry-level position, and what qualifications are required?

Yes, this is an entry-level role ideal for those who are computer savvy, interested in cybersecurity, and willing to learn. Required qualifications include basic knowledge of computer programming and operating systems, excellent verbal and written communication, with cybersecurity certificates like CompTIA, Security+, or Network+ preferred.

What is the work schedule like for Application Technicians?

The role involves 24/7 support for global clients, requiring a rotating schedule with weekend and/or overnight work at times, though sufficient notice is provided.

Where is the work performed, and is it remote?

The job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.

What are the main responsibilities of an Application Technician?

Responsibilities include updating and maintaining applications within client environments, building test environments, diagnosing and troubleshooting issues, hardware support, and other duties as assigned.

What makes a strong candidate for this role?

A strong candidate is computer savvy with basic knowledge of programming and operating systems, excellent communication skills, and an interest in cybersecurity; preferred experience includes macOS 12.x+, Red Hat Enterprise Linux, and certifications like CompTIA Security+ or Network+.

Threatlocker

Provides enterprise cybersecurity software solutions

About Threatlocker

ThreatLocker offers enterprise security software that protects organizations from data breaches and cyber threats. Their main product, ThreatLocker Protect, blocks untrusted software and restricts applications from running unless explicitly allowed, effectively preventing ransomware and other malicious attacks. The company stands out with its fast customer support, typically responding in under 60 seconds, and its ability to help clients comply with various regulations. ThreatLocker's goal is to improve clients' cybersecurity posture while providing cost-effective solutions.

Maitland, FloridaHeadquarters

2017Year Founded

$295MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Risks

Increased competition from emerging cybersecurity startups could challenge ThreatLocker's market position.

Rapid workforce expansion may challenge ThreatLocker's company culture and operational efficiency.

Potential over-reliance on U.S. based support could be a risk in global expansion.

Differentiation

ThreatLocker specializes in Zero Trust endpoint protection and application whitelisting solutions.

Their U.S. based support team is known for quick response times under 60 seconds.

ThreatLocker Protect blocks untrusted software, preventing ransomware and malicious software exploits.

Upsides

ThreatLocker raised $115 million to drive R&D, support, and marketing efforts.

The cybersecurity market is expected to grow at a CAGR of 10.9% from 2023 to 2028.

Increased demand for Zero Trust security solutions boosts ThreatLocker's market potential.

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