Application Tech Support Practitioner at Accenture

Manila, Metro Manila, Philippines

Accenture Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Professional Services, TechnologyIndustries

Requirements

  • Minimum 7 years of experience in Workday Project Management
  • Expert proficiency in Workday Project Management
  • Strong understanding of project management methodologies and frameworks
  • Experience in stakeholder management and communication
  • Ability to analyze and interpret complex data to inform decision-making
  • Experience with process improvement and optimization techniques
  • Expected to be a Subject Matter Expert (SME)

Responsibilities

  • Act as the ongoing interface between the client and the system or application
  • Accurately define client issues and interpret and design resolutions based on deep product knowledge
  • Address client inquiries and troubleshoot issues
  • Collaborate with various teams to implement effective solutions
  • Collaborate and manage the team to perform
  • Responsible for team decisions
  • Engage with multiple teams and contribute to key decisions
  • Provide solutions to problems that apply across multiple teams
  • Facilitate knowledge sharing and best practices among team members
  • Monitor and evaluate team performance to ensure alignment with project goals
  • Develop and implement strategies to enhance team collaboration and efficiency

Skills

Workday Project Management
Project Management Methodologies
Stakeholder Management
Data Analysis
Process Improvement
Team Management
Communication

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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