Application Tech Support Practitioner at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 2 years of experience in Veritas NetBackup Administration
Proficiency in Veritas NetBackup Administration (Must Have skill)
Strong understanding of backup and recovery processes
Experience with system monitoring and performance tuning
Familiarity with disaster recovery planning and execution
Ability to work collaboratively in a team environment
Exceptional communication skills
Deep product knowledge to define client issues and design resolutions
15 years full time education

Responsibilities

Act as the ongoing interface between clients and systems/applications
Engage with clients to understand needs and ensure smooth system operation
Perform independently and become a Subject Matter Expert (SME)
Actively participate/contribute in team discussions
Contribute to providing solutions for work-related problems
Assist in troubleshooting and resolving client issues in a timely manner
Document and track client interactions and resolutions to enhance service quality
Collaborate with teams to maintain high-quality service and support

Skills

Veritas NetBackup Administration

Backup and Recovery

System Monitoring

Performance Tuning

Troubleshooting

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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