Application Tech Support Practitioner at Accenture

Indore, Madhya Pradesh, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, TechnologyIndustries

Requirements

  • Minimum 3 years of experience in Wireless Technologies Operations
  • 15 years full-time education
  • Proficiency in Wireless Technologies Operations (Must Have)
  • Strong understanding of network protocols and wireless communication standards
  • Experience in troubleshooting and resolving technical issues related to wireless technologies
  • Knowledge of network security principles and best practices
  • Hands-on experience in configuring and optimizing wireless networks
  • Exceptional communication skills
  • Deep product knowledge

Responsibilities

  • Perform independently and become a Subject Matter Expert (SME)
  • Actively participate and contribute in team discussions
  • Contribute in providing solutions to work-related problems
  • Provide timely and effective technical support to clients
  • Troubleshoot and resolve system or application issues
  • Document client issues and resolutions for future reference
  • Collaborate with cross-functional teams to enhance system performance
  • Stay updated on industry trends and technologies to provide innovative solutions
  • Act as the ongoing interface between the client and the system or application, dedicated to quality

Skills

Wireless Technologies Operations
Network Protocols
Wireless Communication Standards
Troubleshooting
Technical Support
Communication Skills

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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