Application Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 3 years of experience
15 years full-time education
Sound experience in providing L2/L3 support for Storage Management and support on NetApp Cluster mode
Sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par, Pure technologies, RAID Levels, Flashpool, and Flexclone
Good knowledge of CIFS, NFS, iSCSI, and FCP protocols
Experience with installation, configuration, and management of storage arrays and switches
Experience with Brocade and Cisco SAN Switches
Experience with Storage Pools, Tiering, LUN masking, and zoning
Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications
Knowledge of ITIL framework
Good technical expertise on Snap Center
Strong written and verbal communication skills, interpersonal skills
Strong time management skills, problem-solving, and analytical skills
Ability to perform team management roles
Ability to work flexible schedule including nights, weekends, and holidays due to 24x7 operations
Relevant certifications (added advantage)
Must-have: NetApp Storage Area Network (SAN) Administration

Responsibilities

Act as software detectives, providing dynamic service identifying and solving issues within multiple components of critical business systems
Collaborate with team members to troubleshoot problems, analyze system performance, and ensure smooth operation of vital business applications
Engage with stakeholders to understand needs and provide timely solutions
Design and implement NetApp storage systems including installation, configuration, software upgrades, and storage provisioning
Administer Fiber Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches
Design and configure replication for Disaster Recovery using Snapmirror and other NetApp tools
Plan and implement best practices for NAS and SAN solutions
Create and update documentation for storage procedures

Skills

NetApp SAN Administration

NetApp Cluster Mode

Storage Management

Fiber Channel SAN

SnapMirror

Disaster Recovery

NAS

Storage Provisioning

Zoning

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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