Application Support Engineer at Accenture

Kolkata, West Bengal, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 3 years of experience in PeopleSoft PeopleTools
Proficiency in PeopleSoft PeopleTools (Must Have skill)
15 years full time education
Strong understanding of application support methodologies and best practices
Experience with troubleshooting and resolving software issues in a timely manner
Familiarity with database management and SQL for data retrieval and manipulation
Ability to work collaboratively in a team environment and communicate effectively with stakeholders

Responsibilities

Perform independently and become a Subject Matter Expert (SME)
Actively participate and contribute in team discussions
Contribute to providing solutions to work-related problems
Assist in the documentation of processes and solutions to enhance knowledge sharing within the team
Engage with users to gather feedback and understand their needs, ensuring support services align with business requirements
Collaborate with various teams to troubleshoot and resolve software-related challenges
Analyze system performance and contribute to the continuous improvement of processes and services
Identify and solve issues within multiple components of critical business systems to ensure smooth operation of essential applications

Skills

PeopleSoft PeopleTools

PeopleSoft

Application Support

Troubleshooting

Problem Solving

System Performance Analysis

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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