Application Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 3 years of experience
15 years full-time education
Must have: Microsoft SQL Server Administration
In-depth MS SQL Server Database Administration experience in Cloud, develop, test, or demonstrate databases
Experience managing multiple SQL RDBMS on large systems, including designing, implementing, and maintaining new databases, backup/recovery, and configuration management
Ability to install DBMS and provide input for modification of procedures and documentation for problem resolution and maintenance
Skills in database refresh to non-production DB, daily database health check monitoring, tuning, and minor SQL reviews
Ability to manage Production and Non-prod databases, handle tickets (incidents, service requests, problem management)
Ability to articulate issues, be responsive to clients, handle client communication, configuration, and release management
Ability to document Root Cause Analysis, design and build enablement, build management
Understanding and management of Application Architecture, User Management, Module Management, Service Delivery per SLAs
Database administration for Production and other environments, Backup and Recovery activities, DR activities
Performance Tuning, Backup/Restore activities, troubleshooting and resolving performance issues, knowledge of related tools
Well-versed in Database migration methodologies, proven performance tuning and SQL tuning skills
Well-versed in PostgreSQL & MSSQL Patching, upgrades, and migration activities
Responsible for performance test planning and execution, Database optimization, Database security admin
PowerShell Scripting
On-call support based on project agreement
Cloud Database Administrator skills for implementation and configuration

Responsibilities

Perform independently and become a Subject Matter Expert (SME)
Actively participate and contribute in team discussions
Contribute to providing solutions to work-related problems
Assist in the development and implementation of best practices for application support
Document and maintain records of issues and resolutions to enhance knowledge sharing within the team
Provide ongoing technical support and maintenance of production and development database systems within a defined operating model and processes
Provide L2/L3 software support and implement technology at the operating system-level across all servers, and for particular software solutions/vendors/brands
Collaborate with team members to troubleshoot problems
Analyze system performance
Ensure smooth operation of applications vital to business functions
Engage with stakeholders to understand needs and provide timely solutions
Work closely with affected parties to resolve issues

Skills

Key technologies and capabilities for this role

Microsoft SQL Server AdministrationSQL ServerApplication SupportTroubleshootingDatabase AdministrationL2 SupportL3 SupportSystem Performance Analysis

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

The must-have skill is Microsoft SQL Server Administration.

What is the minimum experience required for this position?

Minimum 3 year(s) of experience is required.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for this Application Support Engineer position?

Candidates with in-depth MS SQL Server Database Administration experience, ability to perform independently as an SME, active participation in team discussions, and strong client communication skills stand out.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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