Application Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, TelecommunicationsIndustries

Requirements

Minimum 5 years of experience in Wireless Technologies Operations
Proficiency in Wireless Technologies Operations
Strong understanding of network protocols and wireless communication standards
Experience with troubleshooting and resolving issues in wireless systems
Familiarity with network monitoring tools and performance analysis
Ability to work collaboratively in a team-oriented environment
15 years full-time education
Agile for testing
Cards domain

Responsibilities

Act as a Subject Matter Expert (SME)
Collaborate and manage the team to perform
Be responsible for team decisions
Engage with multiple teams and contribute to key decisions
Provide solutions to problems for immediate team and across multiple teams
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues
Collaborate with various teams to troubleshoot and resolve technical challenges
Ensure seamless operation of essential applications and systems
Analyze system performance and contribute to continuous improvement of processes and services

Skills

Key technologies and capabilities for this role

Wireless Technologies OperationsAgile for testingCards domain

Questions & Answers

Common questions about this position

What is the minimum experience required for this role?

Minimum 5 years of experience in Wireless Technologies Operations is required.

Is this position remote or office-based?

This position is based at our Bengaluru office.

What are the must-have skills for the Application Support Engineer role?

Must-have skills include Wireless Technologies Operations, Agile for testing, Cards domain, proficiency in wireless technologies operations, strong understanding of network protocols and wireless communication standards, experience with troubleshooting wireless systems, familiarity with network monitoring tools, and ability to work collaboratively.

What does the team collaboration look like in this role?

The role involves collaborating and managing the team, engaging with multiple teams on key decisions, facilitating knowledge sharing sessions, and providing solutions across teams in a team-oriented environment.

What education is required for this position?

A 15 years full time education is required.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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