Application Support Engineer at Accenture

Bengaluru, Karnataka, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, TechnologyIndustries

Requirements

  • Minimum 3 years of experience in EPIC Systems
  • Proficiency in EPIC Systems (Must To Have Skills)
  • Cadence certification (Must Be Certified)
  • Strong analytical and problem-solving skills
  • Experience with troubleshooting and resolving software issues
  • Familiarity with system integration and data flow
  • Ability to work collaboratively in a team environment
  • 15 years full time education

Responsibilities

  • Perform independently and become a Subject Matter Expert (SME)
  • Actively participate and contribute in team discussions
  • Contribute to providing solutions to work-related problems
  • Assist in the development and implementation of best practices for application support
  • Document and maintain records of issues and resolutions to enhance knowledge sharing within the team
  • Collaborate with various teams to troubleshoot software problems
  • Ensure systems operate smoothly and efficiently
  • Implement solutions that enhance system performance and reliability
  • Engage with users to understand their challenges and resolve them

Skills

Key technologies and capabilities for this role

EPIC SystemsCadencetroubleshootinganalytical skillsproblem-solvingapplication support

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

Must-have skills include proficiency in EPIC Systems and certification in Cadence, along with strong analytical and problem-solving skills, experience troubleshooting software issues, familiarity with system integration and data flow, and ability to work collaboratively.

Is this position remote or office-based?

This position is based at the Bengaluru office.

What is the minimum experience required?

Minimum 3 years of experience in EPIC Systems is required.

What does the role involve in terms of teamwork and collaboration?

The role requires active participation in team discussions, contributing to solutions for work-related problems, and ability to work collaboratively in a team environment.

What education is required for this position?

15 years of full-time education is required.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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