Application Support Engineer at Accenture

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Minimum 5 years of experience in EPIC Systems
Proficiency in EPIC Systems (Must To Have Skills)
Must Be Certified - Bridges Interfaces
Strong analytical and problem-solving skills
Experience with incident management and resolution processes
Familiarity with application monitoring tools
Ability to work collaboratively in a team-oriented environment
15 years full time education

Responsibilities

Act as SME (Subject Matter Expert)
Collaborate and manage the team to perform
Responsible for team decisions
Engage with multiple teams and contribute on key decisions
Provide solutions to problems for immediate team and across multiple teams
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues
Troubleshoot and resolve software-related challenges in critical business systems
Analyze system performance and contribute to continuous improvement of application support processes

Skills

Key technologies and capabilities for this role

EPIC SystemsBridges InterfacesAnalytical SkillsProblem-SolvingSystem Performance Monitoring

Questions & Answers

Common questions about this position

What is the location for this Application Support Engineer position?

This position is based at the Chennai office.

What are the must-have skills for this role?

Proficiency in EPIC Systems is required, along with certification in Bridges Interfaces, strong analytical and problem-solving skills, experience with incident management, familiarity with application monitoring tools, and the ability to work collaboratively.

What experience is required for this position?

Minimum 5 years of experience in EPIC Systems is required.

What is the educational qualification needed?

15 years full time education is required.

What does the role involve in terms of team responsibilities?

The role requires acting as an SME, collaborating and managing the team, being responsible for team decisions, engaging with multiple teams on key decisions, providing solutions across teams, and facilitating knowledge sharing.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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