Application Support Engineer at Accenture

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Minimum 3 years of experience in EPIC Systems
Proficiency in EPIC Systems (Must To Have Skills)
Resolute Hospital Billing Claims and Electronic Remittance Administration certification (Must Be Certified)
Strong analytical and problem-solving skills
Experience with troubleshooting and resolving software issues
Familiarity with system integration and data flow
Ability to work collaboratively in a team environment
15 years full time education

Responsibilities

Perform independently and become a Subject Matter Expert (SME)
Actively participate and contribute in team discussions
Contribute to providing solutions to work-related problems
Assist in the development and implementation of best practices for application support
Document and maintain records of issues and resolutions to enhance knowledge sharing within the team
Collaborate with various teams to troubleshoot software problems
Ensure systems operate smoothly and efficiently
Implement solutions that enhance system performance and reliability
Engage with stakeholders to understand their needs and provide timely support

Skills

Key technologies and capabilities for this role

EPIC SystemsResolute Hospital BillingClaimsElectronic Remittance AdministrationAnalytical SkillsProblem-Solving

Questions & Answers

Common questions about this position

What is the location for this Application Support Engineer position?

This position is based at the Chennai office.

What are the must-have skills for this role?

Proficiency in EPIC Systems is required, along with certification in Resolute Hospital Billing Claims and Electronic Remittance Administration. Strong analytical and problem-solving skills, experience troubleshooting software issues, familiarity with system integration and data flow, and ability to work collaboratively are also essential.

What experience is required for this position?

Minimum 3 years of experience in EPIC Systems is required, along with 15 years of full-time education.

What does the daily work involve for an Application Support Engineer?

You will collaborate with teams to troubleshoot software problems, ensure systems run smoothly, implement performance-enhancing solutions, and engage with stakeholders for timely support.

What makes a strong candidate for this Application Support Engineer role?

Candidates with at least 3 years of EPIC Systems experience, the required certification, and skills in analytical problem-solving, troubleshooting, and team collaboration will stand out. Demonstrating ability to work independently as an SME and contribute to team discussions is key.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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