Analyst, AI Enablement & Engagement at Comcast

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Media, TelecommunicationsIndustries

Requirements

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field
2–4 years of experience in business analysis, employee enablement, learning & development, or program management
Strong analytical skills, with experience in data collection, measurement, and reporting
Excellent written and verbal communication skills; ability to create engaging, accessible adoption materials
Proven ability to work across functions and influence stakeholders at multiple levels
Familiarity with AI tools and digital productivity platforms
Excitement and curiosity around AI
Preferred
Experience in change management or organizational transformation
Knowledge of enterprise tools (inferred from context)

Responsibilities

Support internal communications campaigns to keep employees informed on available AI tools, emerging trends, and enterprise progress
Partner with HR and Internal Comms to deliver ongoing AI updates through portals, newsletters, and events
Contribute to the design, delivery, and tracking of AI training, including 101 sessions, certifications, and scalable learning solutions
Gather and analyze feedback to evolve training approaches as tools mature
Partner with Learning & Development and the AI COE to build accessible learning pathways
Help maintain access pathways for enterprise AI tools (e.g., Copilot Chat)
Support employees through enablement resources, acting as a liaison to technical support teams
Track adoption roadblocks and escalate to leadership when needed
Track progress against enterprise adoption goals (e.g., % of employees trying AI tools, weekly active usage)
Develop dashboards and reports in partnership with Enterprise Business Intelligence to measure enablement, adoption, and business impact
Present findings and recommendations to leadership and stakeholder groups
Support initiatives that integrate AI into daily work, such as hackathons, share sessions, and recognition programs
Contribute to embedding AI adoption into employee development goals

Skills

Key technologies and capabilities for this role

AIData AnalysisReportingKPIsTrainingCommunicationsStakeholder CollaborationOnboardingProgram Management

Questions & Answers

Common questions about this position

What is the employment type for this Analyst position?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What key responsibilities does this role involve?

The role involves supporting AI awareness and communications, contributing to enablement and training programs, helping with tooling and support for AI tools, and tracking measurement and reporting on adoption metrics.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, a vision to revolutionize industries, and leading the future in media and technology, with remarkable people driving innovation at an amazing pace.

What makes a strong candidate for this AI Enablement Analyst role?

Strong candidates will have experience analyzing adoption data, producing reports on KPIs, collaborating across teams like AI COE, HR, and business partners, and supporting training and communications initiatives.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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