Analyst, AI Enablement & Engagement at Comcast

Philadelphia, Pennsylvania, United States

Comcast Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Media, TelecommunicationsIndustries

Requirements

  • Bachelor’s degree in Business, Data Analytics, Information Systems, or related field
  • 2–4 years of experience in business analysis, employee enablement, learning & development, or program management
  • Strong analytical skills, with experience in data collection, measurement, and reporting
  • Excellent written and verbal communication skills; ability to create engaging, accessible adoption materials
  • Proven ability to work across functions and influence stakeholders at multiple levels
  • Familiarity with AI tools and digital productivity platforms
  • Excitement and curiosity around AI
  • Preferred
  • Experience in change management or organizational transformation
  • Knowledge of enterprise tools (inferred from context)

Responsibilities

  • Support internal communications campaigns to keep employees informed on available AI tools, emerging trends, and enterprise progress
  • Partner with HR and Internal Comms to deliver ongoing AI updates through portals, newsletters, and events
  • Contribute to the design, delivery, and tracking of AI training, including 101 sessions, certifications, and scalable learning solutions
  • Gather and analyze feedback to evolve training approaches as tools mature
  • Partner with Learning & Development and the AI COE to build accessible learning pathways
  • Help maintain access pathways for enterprise AI tools (e.g., Copilot Chat)
  • Support employees through enablement resources, acting as a liaison to technical support teams
  • Track adoption roadblocks and escalate to leadership when needed
  • Track progress against enterprise adoption goals (e.g., % of employees trying AI tools, weekly active usage)
  • Develop dashboards and reports in partnership with Enterprise Business Intelligence to measure enablement, adoption, and business impact
  • Present findings and recommendations to leadership and stakeholder groups
  • Support initiatives that integrate AI into daily work, such as hackathons, share sessions, and recognition programs
  • Contribute to embedding AI adoption into employee development goals

Skills

AI
Data Analysis
Reporting
KPIs
Training
Communications
Stakeholder Collaboration
Onboarding
Program Management

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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