AI/ML Computational Science Manager at Accenture

Bengaluru, Karnataka, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Professional ServicesIndustries

Requirements

Any Graduation
12–15 years of experience in Customer Success, Solution Delivery, or Techno-Functional Consulting roles (noted alongside 13-18 years in job header)
Proven experience working in technology-driven organizations, ideally in SaaS, IT services, or enterprise platforms
Strong techno-functional knowledge in data & AI with ERP, CRM, Analytics, etc
Excellent client-facing communication, stakeholder management, and relationship-building skills
Experience managing global clients

Responsibilities

Own end-to-end client/stakeholder relationship management for strategic accounts, ensuring high customer satisfaction
Serve as a bridge between technical teams and business stakeholders, translating client needs into actionable insights
Guide customers through solution adoption, change management, and post-implementation optimization
Facilitate customer feedback loops to inform product enhancements
Collaborate with product, engineering, and support teams to troubleshoot, resolve issues, and communicate updates
Analyze usage data and system performance to provide actionable insights and recommendations
Lead regular business and technical review meetings with clients/stakeholders
Proactively identify risks related to product adoption or system integration and help mitigate them
Monitor tool adoption data, proactively identifying risks, opportunities and enhancements as required
Manage escalations with a structured, resolution-focused approach
Mentor junior team members and contribute to knowledge-sharing across the Customer Success function
Develop transformation vision, assess vision feasibility and capability gaps, plan journey management
Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth

Skills

Computational Science

Business Transformation

Intelligent Automation

Application Hosting Operations

Infrastructure Management

Cloud

Security

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

Land your dream remote job 3x faster with AI

Try Jobo Free