AI Adoption Specialist at Pipedrive

Tallinn, Harju County, Estonia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, SaaSIndustries

Requirements

At least three to five years of experience in program or project management, specifically in cross-functional technology rollouts
Proven, hands-on experience in change management (Prosci or ADKAR certification is a plus)
A strong can-do attitude, great communication skills and openness to feedback
The capability to work proactively and independently to drive outcomes
A collaborative mindset and ability to partner effectively with a wide range of teams
A genuine passion for generative AI and experience as a power user of AI tools
Excellent organization skills and extreme attention to detail
Fluency in English

Responsibilities

Act as the central program manager for AI adoption across Pipedrive, tracking timelines, metrics and deliverables
Drive hands-on change management, including workshops, toolkits and enablement guides
Coordinate with the learning and development and internal communications teams to ensure effective delivery of AI training and messaging
Manage relationships with external AI vendors such as OpenAI
Monitor and report on adoption metrics to leadership
Help to define internal best practices and processes around the use of generative AI tools
Help Pipedrive grow by embedding AI into how we work every day

Skills

Key technologies and capabilities for this role

Program ManagementProject ManagementChange ManagementAI AdoptionGenerative AIWorkshopsMetrics TrackingVendor ManagementOpenAIInternal Communications

Questions & Answers

Common questions about this position

Is this role remote or office-based?

This role is based in the Tallinn office.

What experience is required for this position?

Candidates need at least three to five years of experience in program or project management, specifically in cross-functional technology rollouts, plus proven hands-on experience in change management.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Pipedrive?

Pipedrive has a people-first culture that values authenticity, champions collaboration, supports each other with no egos, and fosters teamwork alongside top talent from around the world in an inclusive space.

What makes a strong candidate for this AI Adoption Specialist role?

Strong candidates thrive on getting things done, know how to drive change, love enabling others through technology, have a strong can-do attitude, great communication skills, and a genuine passion for generative AI as a power user.

Pipedrive

CRM software for sales process management

About Pipedrive

Pipedrive offers customer relationship management (CRM) software that helps small to medium-sized businesses manage their sales processes. The platform includes features like lead management, email integration, and sales reporting, allowing users to organize tasks and improve efficiency. Pipedrive stands out from competitors by fostering a community where users can share tips and feedback, which helps the company adapt its product to client needs. The goal is to enhance the sales process for SMBs, enabling them to prioritize tasks and close deals more effectively.

New York City, New YorkHeadquarters

2010Year Founded

$93.5MTotal Funding

SERIES_CCompany Stage

Consulting, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Flexible Work Hours

Parental Leave

Risks

Increased competition from AI-driven CRMs could threaten Pipedrive's market share.

Rapid technological changes may outpace Pipedrive's innovation capabilities.

Economic downturns could reduce SMB spending on CRM solutions, impacting revenue growth.

Differentiation

Pipedrive offers a user-friendly CRM platform tailored for small to medium-sized businesses.

The company provides customizable pipelines and sales reporting for efficient sales management.

Pipedrive's SaaS model allows access from anywhere, enhancing flexibility for remote teams.

Upsides

Pipedrive's integration with AI enhances predictive analytics and personalized customer interactions.

The rise of remote work boosts demand for Pipedrive's cloud-based CRM solutions.

Pipedrive's recognition in awards highlights its innovation and market leadership.

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