ServiceNow

Advisory Solution Consultant, Integrated Risk Management

Los Angeles, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, BiotechnologyIndustries

Requirements

The ideal candidate will possess over 5 years of experience in pre-sales solution consulting or sales engineering within Integrated Risk Management or Governance, Risk & Compliance (GRC) solutions and programs. A strong understanding of risk management, policy and compliance management, business continuity, crisis planning, disaster recovery, vendor risk/third party supply chain management, privacy management, and regulatory change management is essential. Experience with GRC solutions like Archer, MetricStream, IBM OpenPages, or OneTrust, as well as regulatory compliance knowledge in the financial services vertical, is required. The ability to architect and effectively communicate solutions is also necessary.

Responsibilities

This role involves creating innovative solutions using ServiceNow's Integrated Risk Management (IRM) capabilities to address customer pain points and answer questions about the IRM solution. The Advisory Solution Consultant will provide solution leadership and expertise to customers during sales engagements, leveraging IRM solutions to acquire and retain clients. Responsibilities include developing and contributing to sales campaigns focused on IRM and GRC solutions, maintaining a showcase of IRM solutions on the ServiceNow platform, and helping to develop programs for other Solution Consultants. Key duties also include configuring solution environments to meet customer requirements, collaborating with Product Management and Development to enhance products, sharing best practices with colleagues, staying current on competitive analyses, and supporting marketing events such as user conferences, trade shows, analyst demonstrations, and webinars.

Skills

Integrated Risk Management
Solution Development
Sales
Customer Engagement
Risk Management

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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