Administrative Associate at Williams

Wheeling, West Virginia, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Legal, Banking, CorporateIndustries

Requirements

High school diploma or equivalent
Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment
Skilled in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for providing administrative support
Strong attention to detail; able to work on multiple projects simultaneously
Good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast paced environment
Ability to communicate professionally both verbally and in writing
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships

Responsibilities

Utilize appropriate logs and/or tracking software for all administrative support work
Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
Use established procedures, standards and formats to complete administrative requests to client satisfaction
Communicate with team members, lead, supervisor or client on job or deadline concerns
Meet contracted deadlines for service delivery to our clients
Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work of others, as requested
Adhere to Williams Lea Tag policies, in addition to client policies
Use equipment and supplies in a cost efficient manner

Skills

Key technologies and capabilities for this role

MS OfficeWordExcelPowerPointtypingadministrative supportcustomer serviceorganizational skillsattention to detailproblem solving

Questions & Answers

Common questions about this position

What is the pay for the Administrative Associate position?

The pay is $17.00 per hour.

Is this a remote position, or do I need to work in an office?

This is an in-office position at the Downtown Wheeling office, working Monday to Friday from 9:00 am to 6:00 pm.

What skills are required for this Administrative Associate role?

Required skills include proficiency in MS Office (Word, Excel, PowerPoint), strong keyboarding and typing skills, good organizational skills, attention to detail, and customer service skills.

What benefits are offered for this position?

Benefits include various health insurance options (Medical, Dental, Vision, Prescription Drug), 401k with employer match, PTO, life insurance, paid parental leave, short-term & long-term disability, flexible spending accounts, commuter benefits, legal assistance, EAP, company-provided parking, and additional perks.

What qualifications make a strong candidate for this role?

A strong candidate has a high school diploma or equivalent, at least one year of administrative support experience preferably in legal, banking, or corporate environments, and skills like MS Office proficiency, organization, attention to detail, and customer service.