Administrative Associate at Williams

Wheeling, West Virginia, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Legal, Banking, CorporateIndustries

High school diploma or equivalent
Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment
Skilled in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for providing administrative support
Strong attention to detail; able to work on multiple projects simultaneously
Good organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fast paced environment
Ability to communicate professionally both verbally and in writing
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships

Utilize appropriate logs and/or tracking software for all administrative support work
Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
Use established procedures, standards and formats to complete administrative requests to client satisfaction
Communicate with team members, lead, supervisor or client on job or deadline concerns
Meet contracted deadlines for service delivery to our clients
Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work of others, as requested
Adhere to Williams Lea Tag policies, in addition to client policies
Use equipment and supplies in a cost efficient manner