Admin de Satisfacción del Cliente Asoc at Aptiv

Nuevo Laredo, Tamaulipas, Mexico

Aptiv Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
ManufacturingIndustries

Requirements

  • Engineering degree (Industrial, Mechatronics, or Business Management) or equivalent experience
  • Proven work experience in a similar role
  • Experience in manufacturing, leadership, and quality systems
  • Basic computer skills (Microsoft Office Suite)
  • Familiarity with manufacturing processes
  • Knowledge of quality leadership principles
  • Effective communication skills
  • Administrative skills
  • Decision-making abilities
  • Teamwork skills
  • Basic English proficiency
  • Meticulous attention to detail
  • Adherence to quality standards
  • Ability to identify and address potential issues

Responsibilities

  • Verify and track the execution of containment procedures
  • Follow up on red-labeled materials
  • Monitor application of acceptance and rejection criteria
  • Track and maintain quality-manufacturing systems
  • Develop and conduct effective product and process audits to identify, correct, and prevent defects or high-risk processes
  • Adhere to procedures related to EOS/DBS and ISO IATF-16949 systems to maintain certification
  • Effectively manage the assigned quality resource, promoting a philosophy of excellence within the team
  • Foster flexibility and development opportunities for team members

Skills

Key technologies and capabilities for this role

Microsoft OfficeManufacturing ProcessesQuality ControlAuditingISO IATF-16949EOSDBSQuality Systems

Questions & Answers

Common questions about this position

What is the salary for this Admin de Satisfacción del Cliente Asoc position?

This information is not specified in the job description.

Is this role remote or does it require on-site work?

This information is not specified in the job description.

What skills are required for this customer satisfaction admin role?

Required technical skills include basic computer skills in Microsoft Office Suite, familiarity with manufacturing processes, and knowledge of quality leadership principles. Essential soft skills are effective communication, administrative skills, decision-making, teamwork, and basic English proficiency.

What is the company culture like at Aptiv?

Aptiv is an equal employment opportunity employer that provides consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

What makes a strong candidate for this position?

Candidates with an Engineering degree (Industrial, Mechatronics, or Business Management) or equivalent experience, proven work in a similar role, and experience in manufacturing, leadership, and quality systems stand out.

Aptiv

Develops integrated systems for vehicles

About Aptiv

Aptiv develops integrated vehicle systems for the automotive industry, focusing on software-defined vehicles. Their products help tackle challenges related to autonomous driving, vehicle electrification, and advanced safety features. Aptiv collaborates with major car manufacturers and other mobility stakeholders to enhance vehicle performance and safety through their technological solutions. Unlike many competitors, Aptiv emphasizes a partnership model, providing ongoing support and integration of their systems into vehicles. The company's goal is to improve the overall driving experience and safety in vehicles while advancing the future of mobility.

Dublin, IrelandHeadquarters
1994Year Founded
$7.8MTotal Funding
IPOCompany Stage
Automotive & TransportationIndustries
10,001+Employees

Risks

Amazon's entry into connected cars increases competition for Aptiv.
Investment in MAXIEYE exposes Aptiv to geopolitical and regulatory risks.
Oragadam plant expansion may strain finances if demand doesn't meet expectations.

Differentiation

Aptiv integrates software and systems for autonomous driving and vehicle electrification.
The company collaborates with major car manufacturers for software-defined vehicle solutions.
Aptiv operates 14 technical centers globally, enhancing its R&D capabilities.

Upsides

Aptiv's investment in MAXIEYE expands its presence in the Chinese automotive market.
The Oragadam plant expansion increases production capacity for advanced vehicle systems.
Participation in CES 2025 showcases Aptiv's leadership in automotive technology innovation.

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