Fin

Ad Ops Specialist

London, England, United Kingdom

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Publishing, GamingIndustries

Ad Ops Specialist

Position Overview

The Ad Ops Specialist will play a key role in operating and managing our ad tech stack, improving revenue performance, and resolving technical issues. You will work closely with commercial, BI, operations, and product teams to ensure that our ad operations are aligned with the company’s growth strategy and revenue targets. This role is hands-on and will require expertise in ad trafficking, affiliate platforms, and data analysis.

Employment Type

Full-time

Requirements

  • 5+ years of experience in ad operations, ideally with a background in the digital publishing sector, managing ad inventory across multiple websites.
  • Strong experience in affiliate marketing, with a proven track record of managing and optimising affiliate revenue.
  • Affiliate and iGaming experience required.
  • Strong analytical skills with the ability to interpret data, troubleshoot issues, and make data-driven decisions.
  • Assist with the creation and maintenance of the commercial suite of dashboards.

Responsibilities

  • Campaign Management:
    • Set up, monitor, and optimise ad campaigns to maximise performance and revenue yield.
    • Troubleshoot and resolve ad serving issues, discrepancies, and other technical challenges.
  • Affiliate Strategy and Management:
    • Collaborate with sales to set up and maintain affiliate offers effectively within content, maximising revenue generation.
    • Affiliate Account creation and management.
    • Monitor affiliate performance, making data-driven adjustments to improve results and meet revenue goals.
  • Revenue Optimisation:
    • Conduct in-depth analysis of ad performance metrics to optimise ad placements and formats across all websites.
    • Explore new revenue opportunities through affiliate networks, partnerships, and innovative ad tech solutions.
  • Reporting and Analytics:
    • Assist monthly reporting, integration with our revenue platform, and the month-end process.
    • Use data to provide actionable insights and recommendations to improve revenue performance.

Salary

  • [Salary information not provided]

Location Type

  • [Location type information not provided]

Skills

Ad trafficking
Affiliate platforms
Data analysis
Ad campaign optimization
Ad serving
Affiliate marketing
Revenue optimization
Performance analysis
Digital publishing
iGaming

Fin

Provides insights into customer operations workflows

About Fin

Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.

Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees

Benefits

Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k

Risks

Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.

Differentiation

Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.

Upsides

Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.

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