Fin

Ad Ops Specialist

London, England, United Kingdom

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Publishing, GamingIndustries

Requirements

The ideal candidate will have 5+ years of experience in ad operations, preferably within the digital publishing sector, and proven experience managing ad inventory across multiple websites. Strong affiliate marketing experience, including managing and optimizing affiliate revenue, is essential, along with specific experience in affiliate and iGaming. The role requires strong analytical skills for data interpretation, troubleshooting, and data-driven decision-making.

Responsibilities

The Ad Ops Specialist will operate and manage the ad tech stack, improve revenue performance, and resolve technical issues by collaborating with commercial, BI, operations, and product teams. Key duties include setting up, monitoring, and optimizing ad campaigns, troubleshooting ad serving issues, managing affiliate offers and accounts, monitoring affiliate performance, analyzing ad performance metrics, exploring new revenue opportunities, and assisting with monthly reporting and commercial suite dashboards.

Skills

Ad trafficking
Affiliate platforms
Data analysis
Ad campaign optimization
Ad serving
Affiliate marketing
Revenue optimization
Performance analysis
Digital publishing
iGaming

Fin

Provides insights into customer operations workflows

About Fin

Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.

Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees

Benefits

Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k

Risks

Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.

Differentiation

Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.

Upsides

Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.

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