Accounts Receivable Manager at Nutrafol

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health and Wellness, Active Nutrition, Functional BeveragesIndustries

Requirements

Subject matter expert for AR, claims and billing transactions
Ability to analyze, monitor, and improve AR metrics and trends such as AR Aging, DSO (Days Sales Outstanding) & DDO (Days Deductions Outstanding), credit balances and bad debt expense
Experience contributing information to strategic plans and reviews to meet AR operational standards
Skill in reviewing and approving new customer setups, ensuring required documentation and assigning appropriate credit limits/terms based on risk
Proficiency in communicating with internal/external customers on credit/collection issues
Capability to negotiate payment plans and assist with delinquent accounts on credit hold
Expertise in managing customer deductions process and ensuring timely claims processing
Experience leading meetings with senior leadership on past due invoices, collections, risk and deductions
Ability to generate/track monthly AFDA write-off transactions and recommend reserves
Oversight of cash activity, month-end closing, AR reconciliation, open invoice listings, AR general ledgers and unapplied cash reporting
Skill in overseeing deduction application, dispute resolution, and timely execution for financial close
Ability to maintain relationships with sales team for deduction validation and approvals
Coaching, mentoring and developing AR and Deduction teams for productivity and performance
Participation in continuous improvement initiatives
Monitoring compliance with accounting policies, internal controls, and supporting audits
Acting as departmental liaison for special projects
Developing/maintaining user documentation for D365 and standard processes
Conducting performance appraisals

Responsibilities

Simplify, standardize, and automate accounts receivable (AR), deductions and claims functions
Manage credit evaluation, customer collections and customer deductions
Collaborate with Accounting, Finance, Sales, Supply Chain teams, and retail partners to improve AR, trade ROI, provide spend reporting and reduce non-trade charges
Analyze, monitor, and improve AR metrics/trends through communication with Customer Advocacy, Operations, Sales, Business Intelligence and Accounting
Review and approve new customer setups, ensuring documentation and appropriate credit limits/terms
Communicate with internal/external customers on escalated credit/collection issues
Negotiate payment plans and assist AR team with delinquent accounts
Manage customer deductions process for timely claims processing
Lead periodic meetings with senior leadership on past due invoices, collections, risk and deductions
Generate and track monthly AFDA write-offs and recommend extra reserves
Oversee cash activity, month-end closing and AR reconciliation functions
Oversee deduction application and dispute resolution for accuracy and timeliness
Maintain close working relationship with sales team for deductions and approvals
Coach, mentor and develop AR and Deduction teams
Participate in accounting department continuous improvement initiatives
Monitor compliance of accounting policies/internal controls and support audits
Serve as departmental liaison for special projects/issues
Develop and maintain user documentation for D365 and operational processes
Conduct performance appraisals

Skills

Accounts Receivable

AR Management

Credit Evaluation

Customer Collections

Deductions Management

Claims Management

Billing Transactions

AR Metrics Analysis

Process Automation

Nutrafol

Natural supplements for hair growth and health

About Nutrafol

Nutrafol focuses on improving hair health by providing natural supplements aimed at addressing hair thinning and promoting hair growth. Their products are formulated with a blend of vitamins, minerals, and natural ingredients that target the underlying causes of hair loss, such as genetics, stress, diet, and environmental factors. Nutrafol sells these supplements directly to consumers through their website, offering personalized plans developed by naturopathic doctors to meet individual needs. Unlike many competitors, Nutrafol emphasizes a drug-free approach and backs its products with clinical studies to ensure safety and effectiveness. The company's goal is to help individuals achieve visibly thicker and stronger hair through tailored, data-driven solutions.

New York City, New YorkHeadquarters

2013Year Founded

$34MTotal Funding

SERIES_BCompany Stage

Healthcare, Consumer GoodsIndustries

201-500Employees