Account Specialist at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

2+ years of experience in an analytical or accounting capacity, with experience working with numbers, billing inquiries, reporting, finance, etc
BA strongly preferred
Strong written and verbal communication skills
Ability to work closely with underwriters and CoE partners to develop and deliver tailored solutions
Proficiency in Microsoft Office Excel, Word, PowerPoint, and Power BI
Eager to learn from experiences and new situations
Great at navigating and switching between proprietary, vendor, web-based, and standard computer systems according to priorities
Great at identifying problems and coming up with appropriate solutions
Customer service mindset and ability to proactively engage with a variety of clients and promptly respond to phone calls and/or emails
Ability to maintain accurate and updated files
Attention to detail to ensure accurate documentation

Responsibilities

Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business
Researching accounts, analyzing data, reporting, and handling billing inquiries
Evaluating new and renewal submissions against prescribed criteria to determine completeness
Identifying and resolving account alerts and blocks during the submission process to avoid account conflicts
Performing data analytics, remodeling when necessary, referral documentation preparation and completion, as well as form checklist and working approval
Providing technical guidance to other junior support staff while working under moderate supervision
Assisting with training and oversight of less experienced support staff

Skills

Microsoft Office

Excel

data analysis

billing

reporting

underwriting support

customer service

analytical skills

communication skills

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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