Airwallex

Account Manager, SME & Growth

New York, New York, United States

$96,000 – $150,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries

Requirements

Candidates must have at least 3 years of experience in account management or sales within the fintech or payments industry. A strong understanding of payment processing concepts and familiarity with API integrations is required. Proven ability to build and maintain client relationships, along with excellent communication and presentation skills, is essential. Proficiency in Salesforce or similar CRM tools and strong analytical skills to interpret complex data are also necessary.

Responsibilities

The Account Manager will develop and maintain relationships with key stakeholders in assigned accounts. They will serve as the primary contact for clients, addressing inquiries and resolving issues. The role requires becoming an expert on the Airwallex product suite, collaborating with internal teams for client onboarding and optimization, and proactively identifying opportunities to expand clients' use of Airwallex's products.

Skills

Payments
Stakeholder Management
Client Onboarding
Problem Solving
Collaboration
Integration

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Key Metrics

Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options
Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.
Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.
Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.
The company integrates financial services into platforms, enhancing customer experience and efficiency.
Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.
The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.
Airwallex's expansion in EMEA with new offices boosts its international market presence.

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