Account Manager - HME at Abarca Health

Sioux Falls, South Dakota, United States

Abarca Health Logo
$60,840 – $91,520Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Home Medical EquipmentIndustries

Requirements

  • 1-3 years experience in sales, business development, account management, provider relations, or referral coordination; preferably in healthcare, HME/DME, hospice, home health, or medical device industries
  • Bachelor's degree in business, marketing, or a related field (preferred)
  • Proven ability to build and maintain strong relationships with physicians, nurses, clinic managers, and healthcare decision-makers
  • Experience with territory management
  • Visual acuity adequate to perform position duties
  • Ability to communicate effectively with others, hear, understand, and distinguish speech and other sounds
  • Ability to work the hours specified (full-time, day shift)

Responsibilities

  • Serve as the primary relationship owner for assigned clinics, hospitals, and referral sources, building and maintaining strong, long-term relationships
  • Understand customer needs by providing information on products and services and providing innovative solutions when needed
  • Lead structured six-week territory rotations with provider visits, performance reviews, and reactivation of underperforming accounts
  • Track and analyze referral trends using market insights data, internal dashboards, and Customer Relationship Management (CRM) to target gaps and guide outreach strategy
  • Collaborate with clinic and branch managers to set provider-specific referral goals and support regional growth plans
  • Partner with leadership to identify new service lines or geographic gaps, and provide market-level insights to inform product, operational, and outreach strategies
  • Support development of business cases for new payer models, territory expansion, or underserved provider groups
  • Represent Avera HME at provider events, health fairs, and educational sessions to promote services and strengthen community relationships
  • Coordinate targeted marketing and provider education campaigns in partnership with internal clinical and outreach teams
  • Elevate awareness of the full Avera HME portfolio, ensuring providers understand ordering workflows, qualifications, and available patient support resources
  • Document all key activities, contacts, and goals in CRM systems to ensure alignment, visibility, and accountability across departments

Skills

Key technologies and capabilities for this role

Account ManagementSales StrategyRelationship BuildingCRMTerritory ManagementMarket AnalysisProvider EducationReferral TrackingBusiness Development

Questions & Answers

Common questions about this position

What is the pay range for the Account Manager position?

The pay range is $60,840.00 - $91,520.00, with actual pay rate dependent upon experience.

Is this Account Manager role remote or office-based?

This information is not specified in the job description.

What key skills are needed for the Account Manager role?

Key skills include building and maintaining relationships, tracking and analyzing referral trends using CRM and data tools, territory planning with structured rotations, and collaborating with managers on growth strategies.

What is the team culture like at Avera?

It's a multidisciplinary team built with compassion and the goal of Moving Health Forward for patients, where you work where you matter.

What makes a strong candidate for this Account Manager position?

Strong candidates excel in relationship building, sales strategy, data analysis with CRM tools, territory management, and driving measurable growth through provider partnerships.

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
HealthcareIndustries
501-1,000Employees

Benefits

PTO
Parental leave
Work flexibility
Health insurance
Wellness stipend
401k
Tuition reimbursement
Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.
Growing focus on specialty drugs may require platform adaptation.
Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.
The company offers innovative programs like Triple S en Casa for home delivery.
Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.
Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.
Recognition as a top IT workplace attracts top talent, driving innovation.

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