Account Manager - Digital (B2B + B2C) at Daniel J Edelman Holdings

Mumbai, Maharashtra, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Advertising, Digital CommunicationsIndustries

Requirements

Background in digital within an agency
Experience across both consumer (B2C) and B2B clients
Strong communications skills, verbal and written - able to develop high-quality strategy, write documents and proposals, and manage junior team members
Ability and experience to provide senior clients with clear, confident, and well-informed strategic counsel
Excellent negotiation skills and ability to manage expectations against budgets/results
Strong knowledge of the digital landscape including platforms and technology
Solid understanding of the principles of content marketing and the ability to convey them both internally and to clients
Experience working in collaboration with both earned and paid media
Curiosity to keep up with digital trends, emerging platforms, and changing audience behaviors

Responsibilities

Manage social, content, and influencer activity and digital programs across key clients
Identify potential opportunities and areas of growth to broaden the team’s scope of work in digital within existing clients
Manage and develop client relationships, exhibiting best practice in client handling
Write digital proposals and plans for social, content, and influencer activities – both standalone campaigns and integrated creative campaigns; develop digital strategies, channel recommendations, and content frameworks
Deliver digital and integrated projects from start to finish
Oversee quality and operational performance of the digital output, ensuring work quality and deadline adherence
Provide coaching and development for broader team members
Nurture and grow junior team members through mentoring and upskilling

Skills

Key technologies and capabilities for this role

Digital StrategyClient ManagementSocial MediaInfluencer MarketingContent ManagementCampaign PlanningB2BB2C

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This information is not specified in the job description.

What are the key skills required for this Account Manager role?

The role requires client leadership skills, strategic thinking across digital programs and integrated campaigns, experience across B2B and B2C clients, and the ability to plan and manage content, social, and influencer activities.

What is the company culture like at Edelman?

Edelman's culture thrives on boldness, empathy, and curiosity, with a strong emphasis on diversity, equity, inclusion, and belonging. The digital team is non-hierarchical, relentlessly collaborative, and enjoys spending time together in and out of the office.

What does the team structure look like for this position?

This is a key hire in the central digital team within the Integrated Solutions division, which includes data, planning, and creative. The role involves supporting digital leadership while nurturing growing talent within the team.

What makes a strong candidate for this role?

A strong candidate has agency or in-house experience with B2B and B2C clients, a track record in leading digital strategy, managing client relationships, and a passion for using digital to amplify campaigns while exceeding client expectations. Experience working across departments like creative, content, planning, and data is ideal.

Daniel J Edelman Holdings

Develops marketing strategies for Microsoft

About Daniel J Edelman Holdings

Working at Daniel J. Edelman Holdings offers a unique opportunity to be at the forefront of developing comprehensive marketing and communications strategies. This company’s focus on media relations, social media, data analytics, and influencer collaborations in partnership with a major industry player like Microsoft illustrates a strong alignment with technology and strategic growth. The environment encourages collaboration and innovation, allowing employees to hone their skills in a cutting-edge and dynamic sector.

Seattle, WA, USAHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

51-200Employees