Account Manager, Digital Advertising Sales-Xumo at Comcast

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Advertising, Streaming Media, EntertainmentIndustries

Requirements

3-5 years plus of programmatic/digital account management experience
Ability to thrive in a fast-paced, growing industry
Office-based in New York, NY (4 days/week & 1 day remote)
Regular, consistent, and punctual attendance; able to work nights and weekends, variable schedule(s) as necessary
Exercise of independent judgment and discretion in matters of significance
Understand and apply Operating Principles; own the customer experience; be enthusiastic learners and advocates of technology/products; win as a team; drive results and growth; support inclusion; do what's right for stakeholders

Responsibilities

Provide account management & sales support for an assigned portfolio of existing customers for Xumo Advertising
Develop and manage overall account strategies for specific named accounts, including identification of incremental revenue opportunities and new product opportunities
Manage overall customer relationship management & customer satisfaction; deliver customer revenue and retention objectives
Identify and manage interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
Own relationships with a book of accounts with responsibility for account strategy, spend growth, upsells, and renewals
Build, maintain, and handle client relationships
Research and understand client business and goals
Lead compelling strategic business reviews to identify customer needs and drive growth opportunities
Coordinate and process all client contracts, revisions, and copy into implementation-ready status
Contribute to strategic account team meetings to ensure success of live campaigns
Own campaign management and recommendations of effective performance to agency and clients
Follow ad campaigns closely and communicate relevant clickthrough and creative success to improve performance and aid in retention
Manage cross-functional teams to ensure delivery of customer objectives
Serve as an escalation point for key customer issues around pricing and agreements
Other duties and responsibilities as assigned

Skills

Account Management

Digital Advertising

Programmatic Advertising

Sales

Client Relationship Management

Revenue Growth

Upsells

Renewals

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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