Account Manager at IQVIA

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalIndustries

Requirements

Bachelor's Degree
At least 5 years of work-related experience
Willing to work in shifting schedule
Amenable to work in graveyard shift

Responsibilities

Contribute to the financial performance of allocated projects/programs and drive profitable delivery through accurate financial management
Ensure accurate scoping of projects, development of high quality budgets, support identification and development of project change notices/change orders
Support accurate invoicing, revenue and new business recognition, and ensure thorough project close out
Regularly review financial health of projects and resolve any challenges in collaboration with Account Management colleagues
Maintain awareness of, and contribute to delivering where appropriate, Account Growth Plans that drive organic expansion and new business
Where appropriate, contribute to strategic pricing initiatives as required to ensure inclusion of IMC services within IQVIA pricing tools
Form trusted and effective relationships with clients, acting as the day-to-day point of contact for project delivery discussions
Prepare for and lead client project status discussions including preparing meeting agendas, coordinating speakers, arranging calls and distributing high quality reports
Communicate with clients around budgets, project change notices and reconciliations
Handle challenging conversations/negotiations as required
As required, support the development of proposals and sales/bid defence presentations, presenting appropriate elements as required
Develop understanding of the relevant therapeutic landscape pertaining to client accounts, and develop subject matter expertise in identified service areas relevant to the Practice Area
As required, work with Account Management leaders to advocate for, and protect, inclusion of IMC services into study proposals, budgets and contracts
Coordinate account, project and program teams to develop and deliver high quality programs that are delivered with excellence, on time and on budget, ensuring strong client feedback and enabling organic growth
Manage the operational aspects of projects and programs, ensuring that all project work is completed in accordance with SOPs, policies and practices; contribute as required to initiatives to deliver operational enhancements
Develop clear scopes of work for new projects and brief clearly to delivery teams to enable successful execution of the project to the brief, timelines and budget
Create, track and report on project timelines, ensuring regular updates and working with teams to update as the project evolves
Proactively identify and address scheduling/delivery challenges across the team, working collaboratively to find solutions
Maintain a detailed understanding of IMC financial processes, ensuring accurate, documented financial management of projects and programs
Manage project budgets and raise, approve and track invoices
Produce and distribute status, tracking and financial reports for internal and external team members and senior management
Take responsibility for customer satisfaction for account(s), identifying areas for improvement and ensuring action to address
Monitor and coordinate efforts of cross-functional project teams and project resources within and outside the organization
Meet with team members on a regular basis regarding project tasks to ensure project milestones are met
Lead problem solving and resolution efforts
Train and mentor junior staff
Prepare and present project information at internal team meetings
Partner with appropriate team members to identify, suggest, input into and implement process improvements

Skills

Key technologies and capabilities for this role

financial managementbudgetinginvoicingproject scopingchange ordersclient relationship managementbusiness developmentproposal developmentsales presentationstherapeutic landscapepricing strategiesquality coordinationproject delivery

Questions & Answers

Common questions about this position

What is the employment type for this Account Manager position?

The position is full-time employment.

Is this Account Manager role remote or office-based?

This information is not specified in the job description.

What key skills are required for the Account Manager role?

Key skills include accurate financial management, building trusted client relationships, leading project status discussions, managing project timelines and budgets, and ensuring high-quality delivery on time and on budget.

What is the company culture like at IQVIA for this role?

This information is not specified in the job description.

What makes a strong candidate for this Account Manager position?

Strong candidates demonstrate expertise in financial management of projects, client relationship building, project delivery coordination, and operational excellence while adhering to SOPs and driving profitable growth.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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