Account Manager at Adyen

Brussels, Brussels, Belgium

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, PaymentsIndustries

Requirements

Proactive and adaptable
Strategic thinker with a hands-on mentality
Eager to help big brands grow and change an industry
Excited to work with a global, multicultural team collaboratively
Self-motivated and resourceful with a strategic mindset and commercial approach
Enjoys engaging others and developing strong working relationships internally and externally with customers
Analytical and data-driven thinker comfortable with spreadsheet analysis and technical discussions about payments nuances
Technical affinity

Responsibilities

Develop strong relationships by earning trust with customers and providing impactful payments insights to help them grow
Own the customer relationship and provide best-in-class service
Understand unique customer needs and identify commercial opportunities, including expansion and value-adding products
Onboard and grow customers with focus on commercial growth, customer satisfaction, and reducing churn (relationship management)
Drive commercial discussions for joint accounts while striving to meet strategic and financial targets (commercial acumen)
Prioritize and manage short- and long-term projects with varying timelines across multiple accounts, leveraging internal support teams (project management)
Work closely with other Account Managers, collaborating on accounts across industries (collaboration)
Manage a portfolio of merchants across various verticals

Skills

Account Management

Relationship Management

Payments

Customer Success

Strategic Thinking

Cross-functional Collaboration

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

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