Account Manager at Roofstock

Tampa, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property Management, Investment, Rental HousingIndustries

Requirements

2+ years of experience in account management, sales, real estate, or other client-facing roles
Teachable and coachable, with a growth mindset
Self-motivated and goal-oriented, with a proven ability to meet or exceed performance targets
Strong verbal and written communication skills
Resourceful problem-solver with excellent follow-up and organizational skills
Collaborative team player who works well across departments
Proficient in Salesforce or similar CRM tools
An active Real estate license (or willingness to obtain within 6-months of hire date)
Preferred
Experience with property management, real estate investing, or single-family rental operations
Demonstrated success in client

Responsibilities

Manage leads through the full sales cycle, following proven sales processes
Maintain an organized, up-to-date pipeline in a CRM (e.g., Salesforce), with detailed notes on all interactions
Use multiple internal tools and systems to manage lead flow, track activity, and support onboarding
Meet or exceed monthly and quarterly sales quotas tied to closed-won revenue or unit goals
Educate and challenge real estate investors to adopt growth-focused investment strategies
Collaborate with onboarding, marketing, and operations teams to deliver a seamless customer experience
Collect required onboarding materials and ensure accurate client records
Provide exceptional service to both prospects and active clients, nurturing relationships over time
Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Skills

Key technologies and capabilities for this role

SalesAccount ManagementReal EstateProperty ManagementLead ConversionClient OnboardingB2B Sales

Questions & Answers

Common questions about this position

What is the salary or compensation for the Account Manager role?

This information is not specified in the job description.

Is this Account Manager position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Account Manager position?

The role requires an active real estate license (or willingness to obtain within 6 months), experience managing sales cycles and pipelines in CRM like Salesforce, and the ability to meet sales quotas while collaborating across teams.

What is the company culture like at Roofstock?

Roofstock has a collaborative, can-do culture with a talented team of 750+ Roofsters that fuels growth. The Account Management team features diverse backgrounds in sales and real estate, a healthy competitive spirit, collaboration, mutual support, and commitment to personal growth in a resilient environment.

What makes a strong candidate for the Account Manager role?

Strong candidates have sales and real estate experience, an active real estate license or willingness to obtain one, sharp thinking, strong execution, and the confidence to lead investors while meeting quotas and collaborating with teams.

Roofstock

Online marketplace for single-family rentals

About Roofstock

Roofstock is an online marketplace that allows investors to purchase single-family rental homes that are already leased to tenants, enabling immediate passive income without the hassle of property management. The platform targets individual investors looking to diversify their portfolios with real estate, particularly those who prefer remote investing. Roofstock stands out by enhancing liquidity in the traditionally illiquid real estate market and offering a rigorous property certification process, including inspections and a money-back guarantee. The company's goal is to simplify real estate investing, making it accessible and straightforward for individual investors.

Oakland, CaliforniaHeadquarters

2015Year Founded

$361.4MTotal Funding

SERIES_ECompany Stage

Real EstateIndustries

201-500Employees

Risks

Integration challenges from the Mynd merger may disrupt operations.

NFT property sales may face regulatory scrutiny, affecting investor confidence.

Increased competition from Casago and Vacasa could pressure Roofstock's market share.

Differentiation

Roofstock offers a unique marketplace for leased single-family rental homes.

The platform provides a 30-day money-back guarantee for property purchases.

Roofstock's rigorous property certification ensures transparency and security for investors.

Upsides

The merger with Mynd enhances Roofstock's technology and data insights.

Roofstock's investment in Casago and Vacasa expands its market reach.

Roofstock OnChain's NFT property sales indicate a trend in blockchain real estate.

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